NZ dual location car hire - all went smoothly!

Very good.

Perfect rental

Perfect

The Kia was in excellent condition and the latest model. However: Firstly, when I inquired about whether the vehicle was equipped with sat. nav. I was told it was$12 per day extra. For 15 days this amounts to an extra $180. I refused. I had assumed it was equipped with Apple Car Play which it did. This worked in conjunction with my Iphone. Secondly, it stopped working. I went to a Kia dealer who could not get it to work, stating there is something wrong with the software. This became an inconvenience as I could not use the vehicle monitor screen for navigation. I was obliged to purchase a mobile phone screen mount. It follows I was mislead in relation to having to pay extra for sat nav. The sat nav should also be repaired before anoter customer gets caught out. I told the lady when I returned the vehicle. However, I do not think she made a note of it. Very frustrating.

Like: Family and friends visit. Great trip
Dislike: The staff member at uplift advised there was no insurance cover in the contract and tried to sell me further cover. Sorting through travel documents for the AXA confirmation letter to prove insurance was in place should not have been necessary.

Like: Easy quick transaction
Dislike: I understand that being 70 years old could result in higher rental fees. To avoid this I arranged for one of my daughters to do the driving. This is the first case of age discrimination that I have experienced since qualifying for a Gold Card.