Excellent vehicle, Poor counter service

Overall very good. However, on day three I ckecked the oil and found it 2 quarts down - on a car that had only done 13000 miles. Obviously the oil level hadn't been checked by Budget before renting it this time. Personnelat Budget office i n Bend were very god

I was very satisfied with easyrentcars procedures.

The address listed to pick up the car was wrong. It gave a street address outside the airport. The Budget building was there, but not for car pick up. I ended up driving to the airport and was able to get my car inside the building. The Budget representative stated that they know the wrong address is posted. Why don't they fix it?

Bad stuff in return

They charged me extra, and i called the police

Frustrating to choose a mustang or something similar and budget didn't have anything in that class. I walked past 5 mustangs in the lot

Like: We loved the Ford Suv. It drove very well....very good turn ratio and handled the sharp curves in the mountains well. It was very clean. I am now thinking about buying one!!
Dislike: I did not realize this company was associated with England. When I picked up the car they asked me for a passport which I did not have because I am a USA citizen. They said this company gave me an European discount which made the rates lower. I guess this also would have effected my coverage if I had been in an accident. My insurance would have covered me but it would have been a real hassle.