I specifically spent more to choose Hertz and selected a Highlander, but ended up with a Cherokee. Couldn't fit all the luggage, terrible experience, and very poor performance on mountain roads. Never choose Hertz's Highlander again; go for a Grand Cherokee from another rental company.
QEEQ was great! It was an enjoyable car rental experience abroad, except for the incorrect return location on the map instructions at Toronto Pearson International Airport. Everything else was fine!
Everything was great, beside that I was charged two hours late return and my friend May’s family was charged 1 hour late return fee. When we picked up the car, there was no explanation that the rental was counted by hours. We thought it was very early to return the car by 12 noon. We were staying in the hotel close by waiting for time getting closer to the flight time. We If we were notified that the renting time was counted by hours, we would have returned the car two hours earlier.
We went to the return counter and they said they couldn’t do anything about this situation.
About QEEQ:8.0/10
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Customer Service
Excelent
Dislike: The long time to pick up the car.
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