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Live chat Email us Service Code: 5445680155
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At this stage, I would avoid using Easyrentcars or Hertz again!

Reviewed: Tue, Aug 6, 2019
About Hertz: 7.0 /10
The staff didn't explain anything about how to handle tolls, even though the drop off was in a different state. On the New Jersey Turnipike, I paid cash as I went along. Then a few weeks after I got home, a toll charge of $38.14 appeared on my credit card! I have no idea what this was for and would like and explanation and a refund!
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Full Size | Chevrolet Malibu or similar

Relevant Reviews on Hertz in United States

Rupert Sophy

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Reviewed: Mon, Jun 16, 2025
About Hertz: 8.0 /10
Very satisfied
About QEEQ: 10.0 /10

Richard Clement

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Reviewed: Fri, Apr 18, 2025
About Hertz: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Martin Richardson

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Reviewed: Sat, Aug 31, 2024
About Hertz: 10.0 /10
Pretty good overall, except for one receptionist who was a bit arrogant, everyone else was nice.
About QEEQ: 10.0 /10

Linda Nancy

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Reviewed: Mon, Oct 14, 2019
About Hertz: 4.0 /10

M.Tellis

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Compact | Mazda 3 or similar
Reviewed: Mon, Aug 19, 2019
“Good but supplier was horrible”
About Hertz: 6.3 /10
Hertz pick up service was very poor. We waited over an hour in a line to sort paper work. They directed us to a valet pick up area where we waited another 20 minutes only to be told we needed to catch a shuttle bus to another location on the other side of waikiki to pick up our car. it was a 5-10 minute drive. We finally get our car and get told we need to fill out a drawing and mark all the dents and scratches. We told them photos were more accurate and he mentioned they weren't necessary and that this drawing was needed. Luckily we didn't take his advice and decided to take photos as when we dropped off the car they tried to say we caused a dent in the car - our photos proved that it wasn't us. It wasn't a very good experience at all. Please pass on this feedback
About QEEQ: 10.0 /10
Great service. Price is good! Happy with the online experience

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