Very good

Terrible

Just had a credit card bill with additional £103 charge against my booking without explanation from car hire company - not happy. Would not use Leasy’s again. Will have to spend time to challenge through my credit card company

waited 2 hours 10 minutes in que to collect the car. rude unhelpful staff.guy who gave me the car showed a plastic bit missing from bumper and a scratch on front wing. he said we know about these so don't worry. we waited 20 minutes for someone to accept the car when we came back. they then said the damage wasn't already there as they had no knowledge of it. I said speak to the guy who gave me the car, but he wasn't working that day. total shambles, would never ever use leasys again and if you use this sort of crap outfit I wouldn't use queen either

Not at all. It was one of the worst car rental experience. Our family of 5 with a child and 2 seniors were sent walking in the rain for almost 1 km to a garage to find out that the car we booked was not available. They gave us an alfa Romeo mid size sedan when we had booked an alfa Romeo SUV. Our luggage did not fit in it. Then we started arguing with them. After a long time, they gave us a Kia sportiva which I was trying to explain to them is not an alfa Romeo. I expected at least an apology but all we got.is.a.shrug of shoulders. They said we should.take up thematter with the broker who booked the car.

Counter staff was extremely helpful and efficient. I was in and out in not more than 5 minutes. Mary Anne was the one who attended to me and she was exceptional, nothing short of excellent. The way she helped me in completing the formalities quickly was stellar. I loved their service.

Brilliant booking experience and very easy to use, not to mention very quick.