Cool

Smooth paperwork, quick car pickup. No upselling of products, and returning the car was straightforward.

The service was good, but they kept trying to sell me roadside assistance insurance.

First time using this company, the service was pretty good, the car options were even better than my customized selection

The company has a lot of vehicles, great service, low prices, and the model I chose exceeded my expectations. Thumbs up.

Very poor experience. We had to wait an hour at the airport for the rental company's shuttle bus, while Herz's shuttle buses came by at least ten times. Once we got to the rental hall, we had to wait another hour and a half in line before it was our turn to complete the paperwork. We had booked a Jeep Grand Cherokee or similar, but the best they had at the lot was a Ford Edge, and there was only one of those left. Most of the available cars were Jeep Compasses. In the end, we ended up with a Nissan Rogue. This was an absolutely awful car rental experience!