Big companies are more reliable. The staff speaks good English and provides warm service. They offer insurance but don't force it on you. Explanations are clear, and the deposit is refunded very quickly after returning the car.

Returned the car at night using self-service. Left the keys in the mailbox at the store entrance, and the return was confirmed early the next morning with the credit card preauthorization canceled. A fantastic experience!

Various upsells and extra charges. Price details were not disclosed in advance. They arbitrarily changed the vehicle type, which is outright deception. I've rented cars abroad many times and have never encountered such service. The staff has a terrible attitude. I recommend everyone to avoid renting from this company!!!

Everything about the car rental was very good indeed except the time to it took to pick up the car. It took over 2 hours ! The representatives were very pleasant and helpful but each customer took an average of 30+ minutes to process, only one customer was processed under 30 minutes. The drop off time and process however was excellent !

Very impressed with Easyrentcars.com. The process of booking was easy and clear.

The rental company charge me at the desk extra fee for a full fuel tank. I don't know why because I booked fuel option full and pay in advance. So I pay for this option twice.