Great experience, good price

The car had been upgraded for our arrival. The check in was very good by Doreen in Melbourne Fl. who explained everything fully and emailed photos of the car bodywork. She commented on our level of insurance cover so NO pressure sales. Would definitely use again.

Qeeq was easy to booking with. We booked the extra insurance cover and joinedt the Diamond Club. Maybe the reason we got an upgraded car.

Counter staff were genuinely really nice & professional. Mechanically, the car ran well. However, car was not ready at pick-up time, exterior & interior were dirty & smelled of cigarette smoke the whole week of my booking. I would have been embarrassed to have had anyone else in the car with me. If I didn’t have to get on with my trip, I would have taken it back to request another car. However during pick-up, I was about to be assigned another car, but that one needed an oil change. In the 37 minutes I waited for my car to be processed (it’s on the receipt), I saw only one member of staff in the lot, cleaning vehicles; he also had to help one of the office staff with a booking query. Perhaps the rest of the crew were having their lunch, but the car was just not clean by pick-up time — and this is especially concerning when Covid numbers are going up again.

Much better than enterprise!

Like: I feel like I got the best price available and the car was great.
Dislike: I wanted to extend the rental and had a very, very hard time getting an agent to answer the phone. After five calls at three different numbers I finally got directed to the weekend agent who helped me-finally!

Like: It was a neat, quick and fast experience. I got the car I had reserved. Loved it.