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As always, a very good service at Europcar. The only detail: this time the car was scratched on a lot of places, but that did not interfere with the vehicle's conditions so everything went smooth :-)

no price drop: I guess we had a very interesting rate because when I checked again 2 weeks, 1 week and a few days prior to our car rental, prices did only go up (and quite a lot)

Free upgrade brill...also low card hold amount which is good and why i use them only 300 euros

Great price

This car had a lot of wear and tear with at least 8 ine items describing them. There was a a persistent whine at when cruising on the motorway, and a disturbing vibration when overtaking on the motorway. The car's warning light for low oil popped up on my drive in to return the car and was alarming.

Our car broke down after an hour, we had to get our car towed, and disrupted our whole journey. The person that was suppose to get another replacement for us was not even aware of what has happened, and the whole customer service experience was bad as they will not let us rent another hybrid car. We had to walk to pick up our next car and to the centre, there was no reimbursement AT ALL. As if the car that broke down was our problem.

Rocio at the counter was awesome