Poor

The overall service was quite satisfactory. The car pickup process was relatively simple, but it required two non-UnionPay credit cards for the deposit. Returning the car was also very convenient. If there was no accident and the tank was full, just return it as is. Staff will check the fuel level and inspect the car body. That’s it for the return!

Fast and convenient.

Smooth car pickup and convenient return. It should be noted that the actual car model was MG Pilot, but the dropdown menu only had MG 5 as an option.

Great company, friendly staff, excellent service. Convenient procedures.

Avis Semley Place, London has excellent staff. They were polite and helpful with information. They were patient and courteous. Not pushy with extras like excess covers etc.

I didn’t need to make any claims so customer support was not tested. Procurement process was quick and instant.