The service at the pickup location was average. At first, they gave me an electric car with the battery at 70%, claiming it was fully charged. When I raised the issue, their attitude was not great. Later, they switched the car to a fuel-powered one, but the fuel gauge was just at the line, not actually full, because when I topped it off, the gauge showed well beyond the line. However, the service at the drop-off location was quite good and very smooth.
The "surprise car" was a Dodge Caravan. Too big for us as we were only two people. However, it appears that the big car was very useful for us during the trip.
The car was not totally clean, lot of dust, mud, and sand inside and outside the car.
About QEEQ:8.0/10
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I will keep renting from Hertz ! First time but it was awesome
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