Great car service

They falsely claimed that I didn't return the car with a full tank. I refueled on the way to the airport and even provided the receipt, yet they lied.

1. The store overcharged with no explanation, and the issue has not been resolved. 2. A week after returning the car, the store emailed me claiming I hadn't returned the car, and threatened to call the police.

Made a booking for a hyundai i30 or similar, got a suzuki baleno, which is similar in size but worse off on the fuel economy. On the road, the car struggles a little on the Tasmanian hills and upslopes, but smooth drive overall. Handling was okay, transmission sometimes shifts up a gear for no reason which results in over revving, which is a known issue with this car (it was discontinued) Came with an android-auto/apple-car compatible touchscreen interface, so you can save on getting the satnav. Boot space is generous enough for a big luggage and two smaller sized baggage. Europcar service staff was good, had a pleasant experience.

Qeeq offered the best prices for my dates. Worth to get the diamond membership if you are planning more then a few car rentals as the discounts offered offsets the upfront costs. Mobile app has exclusive discounts.

Car was dirty on the inside. Not cleaned, dirty windscreen, dash dirty. Only i was at the counter to pick up the car and they still took over 30min to find a suitable car for me.

They tried to sell me another 3rd party car insurance coverage. They should hv check properly that it’s alteady fully covered and included in EasyRentCars package instead. I hv to tell them to check twice and insist I hv already bought one. And they credit in my card additional aud 100 for additional cost for road tolls , parking etc. ie aud320+aud100. Feel quite uneasy about this size easyrentcars stated I Only hv to pay aud320 as stated in the email.