The car was in poor condition with 130,000 kilometers on it, the floor mats were worn out, and the air conditioner wasn't working. The staff kept pushing insurance and talking about potential accidents.
The pick-up and drop-off were easy, and the car was in good condition. However, they didn't accept AXA insurance and sold me their insurance, saying, "My car, my insurance" I asked QEEQ to cancel AXA insurance, and they did it. The pick-up and drop-off points are outside the airport, and they pick you up from the airport. I recommend them in total.
About QEEQ:10.0/10
It was great as I faced with a counter insurance and asked QEEQ to cancel the AXA insurance. They did it smoothly without any issues.
They kept pushing insurance sales. No one was there for airport pickup, which made us wait anxiously for a long time. The phone number was wrong and it wasn't the store's number. Plus, our domestic phone couldn't connect.
Terrible service! Avoid this company! They switched the car brand, and the fuel wasn't even enough to reach a gas station. Had to call for roadside assistance! The car's air conditioning was broken, and at 38 degrees Celsius, I had to wait 2 hours for them to repair it!
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Nelson Jerry
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View more >Average - they pushed insurance.
We bought basic insurance, but they made us buy extra coverage. Their English was not good, making communication difficult.
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