Like: Superb vehicle over our expectations.
Kind people at drop off point and in transfers. Dislike: Transfer time hight -not a lot of information about schedule in airport point-.
Too many time at the office before final car pick-up.
Never be late for pick-up. I thought since I paid the deposit, it wouldn't be a problem. But when I arrived, the order was canceled, the BMW X1 was not available, and the price had changed. I had to switch to another car at the last minute, which was extremely expensive. Don't even know if the deposit will be refunded. It's really frustrating to communicate with them. Also, the waiting time in line was extremely long...
Waited in line for 40 minutes, very slow. The most bizarre thing is, it was my first time in the UK, and they claimed I was on their blacklist and refused to rent me a car. I ended up using my friend's name to rent instead. When returning the car, they pointed out a very small dent and demanded £200. Such minor damages are easy to miss during pickup. After a lengthy argument, they finally dropped the charge. I bet the next person will get scammed too.
Waiting in line to get the car wasn't a problem, but when I said I didn't want to buy collision damage insurance, their attitude turned a bit sour. They kept persuading us to buy various extras, which we didn't appreciate.
1. If you don't buy insurance from them, you'll need to pay a deposit (around 20,000 RMB). 2. Be sure to inspect the car; any pre-existing minor scratches will be counted as your responsibility otherwise. 3. There's a daily limit of 95 miles; unlimited mileage costs around 8-10 pounds per day. 4. When calculating the cost, they overcharged us by 50 pounds, and reclaiming it requires contacting their company. We haven't received it back yet. 5. The final amount you pay will definitely not be what you initially saw on the rental site.
They forced us to buy an add-on fee that wasn't insurance. The American couple next to us had the same issue. The rental company said it was because ACE is an American company. Even after seeking help from QEEQ customer service, it was useless. After negotiating for over an hour and paying an extra RMB 300 to get unlimited mileage, they finally gave us the car. The actual rental was from Green Motion. I advise everyone to avoid these two terrible companies!
Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
-
-
-
-
View more >Dislike: I didn't get an Intermediate SUV or Nissan Qashqai but a Citroen C3.
Jordi Sebastia Cerqueda
-
-
-
-
View more >Dislike: Transfer time hight -not a lot of information about schedule in airport point-. Too many time at the office before final car pick-up.
Teresa Herty
-
-
-
-
View more >Rosemary Godwin
-
-
-
-
View more >Tobey Crichton
-
-
-
-
View more >M.Mclaren
-
-
-
-
View more >M.Alsalem
-
-
-
-
View more >Archer Broad
-
-
-
-
View more >Curitis Steele
-
-
-
-
View more >Novia Springhall
-
-
-
-
View more >Robert Field
-
-
-
-
View more >Car hire Brands Ranked In United Kingdom
Pay for Car Rentals with Crypto