ALAMO CAR RENTAL REVIEWS IN UNITED KINGDOM

The car provided is good, except the Add Blue was almost finish, so I have to topup along the route. I forgor to claim for reimbursement

All good

Excellent, the whole rental process was very smooth and the car had no issues.

Pretty good, smooth communication.

Vehicle was great, felt like an upgrade because of the quality and newness - really enjoyed driving it. Curtis checked me out and back in, he was super helpful answering my questions on pick and checking the car condition with me. He was fast on the drop off too. Very respectful and helpful employee, represented Alamo very well!

Didnt get a price drop this time. Booking was easy. Only confusing thing with Qeeq is the deposit and then additional payment on pick up, might be good for Qeeq to include the original quote in the receipt to show it matches the original quote,

Alamo's service is quite good.

The queue time was reasonable. Despite many customers, three counters were open simultaneously, so the wait time was about 20 minutes, which was fair. The parking lot is right behind, making car pickup very convenient.

I really like this company. After renting in the USA and Australia, this is my third time with them. Both pickup and drop-off were smooth and effortless. Highly recommended.

Although there was a small issue when picking up the car, it was smoothly resolved after conscientious and responsible communication with the platform's customer service. A thumbs-up to the customer service guy! The car was in great condition and very new.

Alamo was excellent. All the staff were happy, motivated and professional. Wonderful service.

Great vehicle in excellent condition. The collection with Ismael was amazing and he explained everything clearly and was super helpful, polite and friendly.

Great service and price - everything just works.

The staff did not have the car we booked or similar and gave us a smaller car and made us pay more to get one that would fit. That did not charge the qeeq prices or the prices on their website but a lot more

Need better communications with the Alamo people as we got sarcastic comments about not booking direct.

Satisfied

Convenient airport pickup, short wait time at the store, and the staff quickly handled the car rental procedures.

I booked a Mercedes C-Class, but initially got a CLA. They claimed it was the same class, but it was too small for four people and four pieces of luggage. Upon request, they switched it to a standard C-Class.

The car was better than anticipated

We booked for opel corsa or similar. Super grateful to receive the Kia Vanga instead.

Search engine

The representative's attitude was not great. We arrived 20 minutes early to pick up the car but still received it almost 30 minutes later than scheduled. Less than an hour into driving, the screen showed a 'low engine coolant' warning. At the next city's service point, the rental company said this brand's cars often have this issue and to just ignore it, though the warning kept appearing throughout the trip. The trunk can only fit three 28-inch suitcases, which is somewhat different from the official description.

Satisfied

Very satisfied

Efficient service, easy pickup and drop-off.