ECONOMY RENT A CAR CAR RENTAL REVIEWS

They tried hard to upsell the insurance. The car was missing A pillar covering which resulted in loud wind-breaking noise.

Great customer service with Gabe and Gene, treating me as repeated customer.

Hassle free and risk free. However, the car received was not up to expectations. It was not an intermediate car equivalent to a Nissan Altima. The car received was more compact and key remote didn't work.

They downgraded my car from intermediate to compact without telling me or changing the price lower.

They tried to sell Me on the SunPass which I have an E- pass extra that works there (they kept saying it wouldn’t in SoFla (just to fet me to pay to rent theres.

QEEQ is awesome!!

Like: Very close to the terminal, and located in a area with very little traffic. Great shuttle service to and from the airport. Easy check in and very easy return.
Dislike: They have a lot of Nissans.I was wanting a Hyundai or Toyota.

Like: We purchased a GO Pass from Costco. Great deal. Make sure to call ahead for reservations. Stayed at the Waikiki Pearl, good clean and basic Hotel, great location friendly staff.Easy car rental gave me a free upgrade to a Altima. We went for a surfing lesson at the North shore, Pearl Harbor,Diamond Head, Rain forest, Kualoa Ranch, Ilolani Palace.

I encountered one problem 15 minutes after leaving the pick up place, the low tire pressure sign came up, the next day I have to stop at a gas station and spend $1.50 to inflate the rear passenger tire.

Although when I booked it says unlimited kms, on the counter they told me 600 kms, when I showed the copy of my booking, they offered me 750 kms!!, I accepted because i knew it I won’t spend more than 750 kms. but that was extrange!

Waited extremely long for the shuttle from airport to the Rental place. I called a second time after waiting for 25 mins and they said “yes 5 minutes more”... ITS A 3 min drive from the airport!! That meant that after 25 mins, they still had not left to pick me up. I could have walked there much quicker.. After 45 mins of waiting, we arrived at the rental place. The counter staff was extremely slow and it looked like they had a lot of manual inputting for each customer. The two customers in front of us were being told that they didn’t have sufficient insurance etc etc. they tried to up sell to someone by 30% of the cost of their rental. Honestly it all sounded very scammy. I know they usually up sell insurance but I’ve never heard it so bad. Finally I was helped and they took my insurance to scan it... I’d never heard of that before. Was uncomfortable. Would never rent here again. Basically get better value for a bit more money renting anywhere else.

Nice new car that was clean. The deposit is very high for the rental if you don’t buy their insurance, but otherwise car was good and I love that they are open 24/7!

Love the price drop notifiers!! Always saves me so much money booking with you guys!

When we booked the car via the site , when we got the rental place , they didn’t have the type of car we rented . They said it was a smart car which wouldn’t fit 4 agykts let alone luggage! We had to pay extra to get a bigger vechicle which we were unaware of having to do especially when the reservation was for a four door sedan like a Elantra . The windshield wipers didn’t work great and the tire pressure light went on during our travel making it very nerve wrecking during a family trip on an island . Customer service was fine though

Rental has been cancelled by me because agent Carlos was trying to charge additional $17 per day. Mngr Marcela promised to email me explanation several times - never did.

Good Service.

We arrived in Orlando at midnight and waited approx 20-25 min for a ride to the rental location .I was charged as was everyone in the the office additional charges to our rental because we were from out of the USA it’s called HIF or in my words discrimination Charge which means you pay 3.95 extra plus tax per day even if you have insurance of your own it supposedly covers your deductible cost if you are in an accident lol you cannot rent the car no matter what if you don’t pay up front No where was this ever disclosed until we arrived . We will not rent from them again !

I have booked through easy car x2 now and I have had no issues with them cost was great so was the ease of booking

Awful company. Every single customer waiting to pick up a car had problems. Very bad customer service. They charge me twice for the insurance. The car was in a bad condition inside and outside. The only person who was helpful was the guy who will give you the car Andrew, the rest of employees they just want your money but they won’t help you or explain anything and they will threat you if you want to cancel the booking telling you that you won’t get any money back so you are stuck with them

When I complained about Economy Car they said that they will help me to get my money back for the insurance that I had to pay twice. Still in the process but at least they will tell me what is going on with my booking. Good customer service

The car had a rather large dent on the passenger side but for the value of the $ of the rental it was fine. It was clean. The entire process was easy and the staff were great at the counter.

QEEQ did a great job once again finding us a great value rental and we had no issues all the way through the process.