CARWIZ CAR RENTAL REVIEWS IN CROATIA

The location provided by the rental company was hard to find. After asking many people and finally calling, I found out their office was about 1 kilometer away from the train station. Carrying luggage in the heat was tough. When I finally found it, the car wasn't ready and I had to wait an hour. Despite paying a 70 euro border-crossing fee in advance, when I reached the Kosovo border, I had to pay another 15 euro because the previous arrangement wasn't processed correctly. When returning the car, they charged me 200 euros for a minor scratch, claiming it was enough to replace a new bumper. I doubt they will actually fix the car for such a minor scratch.

Waited a long time to collect the car! Over an hour which was hard work with young children. Seemed disorganised having to hand write out details that we had already submitted via EasyRentCars website when we booked it.

Wrong pick-up location

I rented a car for two days, and the total cost was nearly 2000 yuan. The price was high, the car's condition was average, and the service was mediocre. I will choose a big car rental company next time.

The service attitude was very good. They charged exactly as per the terms booked on QEEQ and did not push for any additional insurance.

Like: Friendly Customer services
Dislike: smoking inside the office

Everything as it should be

I do not know why there is still no Android app in the Play store

I added full coverage insurance. But pickup center staff said no insurance was added. So I paid an extra fee. This is a big problem.