CAR RENTAL REVIEWS ON SHOUQIZUCHE IN BANGKOK

Satisfied

The pickup location is a bit hard to find.

Not satisfactory

Satisfied

Convenient and fast

Good service attitude.

Overall met expectations

Quite satisfactory

Quite satisfied

Overall, very satisfied with both the pickup and return process. The staff were very nice, thank you.

Very satisfied, the lady at pickup was very friendly

The staff speaks excellent English, no communication barriers.

The car collection and return process are somewhat cumbersome.

I forgot to bring my credit card when I went to the airport to pick up the car. I explained the situation in detail and contacted customer service, asking if I could use Alipay or pay cash at the store, but I was refused. The response was that I couldn't pick up the car and wouldn't get a refund. In the end, I couldn't rent the car and had to take a taxi to the city to rent another car. The company said it was my responsibility and decided not to refund me. Can't the company that collaborates with Alipay accept Alipay as a guarantee? Can't I use cash as a deposit and get it back a month after returning the car? Sigh. A few days' rental fee went down the drain and there was no way to complain. I can only learn from this experience.

The car condition was too old. During our days in Bangkok, the air conditioning was inconsistent, and the warning light kept turning on and off.

The service was good, but the car was too old, didn't even have a backup camera. Driving it on the highway felt like steering a boat, very unstable.

Average

The vehicle was old, had 110,000 kilometers, no parking sensors or rearview camera. It wasn't fully fueled.

It's okay

The car was very old and dirty.