PARADISE CAR RENTAL REVIEWS

i would NOT recommend them

The whole experience is great. We paid rm280 for 4 days, which is a real bargain. The car is clean and the engine is smooth. The personnel at the counter was very helpful. Overall, we give it 5 star.

The booking platform is user-friendly and we will definitely book through the website again in the future.

The car is the cheapest one I could find. The condition is not 5 stars but very well for +/- 100km journey. The aircond condition is very good. I suppose the car is less than 4 years, looking at reg number. Paradise already prepared parkg spot for drop off. Very easy

Nice platform. It goes worlwide even.

Pickup of the car was smooth and easy. Friendly operator.

They put a good effort to counter offer when initial selected car not available.

Almost perfect. Refuelling panel door was stuck. That was the only glitch.

Continue giving low prices and I will not look elsewhere.

The car shown in the platform is Audi A1 or similar but I was given a Honda City. There is no way Honda City is similar to Audi A1. I did asked Paradise, they say they do not have Audi in the car listing and certainly will not put that in platform. I do not know which side has problem. The apps or the car rental company.

Good experience..looking forward to hire from here again..

Good quality of cars..

The vehicle need proper service and checking to make sure it under good condition before rent out as good condition vehicle is more secure for the user.

Car been scratch everywhere. Car bad handling on highway. Book Proton Saga, but they give Bezza Take too long for the staff bring the car to us.

Price can be cheaper.

Satisfactory

A simple average car, but neat and clean. Car is able to start smoothly.

Good booking process throughout. Would appreciate you give out the Birthday voucher annually, as promised to us. Thanks

Attending staff is courteous and helpful. Car's interior could be improved with vacuum and cleaning prior to customer's collection.

Great and easy to navigate platform to complete booking process.

1. No body attend the counter when arrived. 3 contact phones displayed on counter but hard to get through. Waited more than 30 mins for 1 attendant to show up and serve 2. Car key with low battery. Should ensure good condition before handed over to customer. This created few inconveniences ( eg need to press multiple times for a possible car being locked) during the trip.

Me and my friends reach at exactly 8am as requested, but there was no car ready for us. The counter personnel informed us that the car have a flat tyre, so we needed to wait until 9am for the car tyre shop to open. Then all the counter staff left and there was nobody there. This was totally unacceptable for us to be waiting for an hour for the car repair so we called their customer support to complain. By right they should have checked the car thoroughly the day before. After discussing, they agreed to send a another car, but it will only arrive at 8.45am. In the end we got an older model of Saga than the promised Bezza new variant, and it's engine was underpowered.