CIZGI CAR RENTAL REVIEWS

Pros: Open 24 hours, very convenient, good car condition. Cons: Upon pickup, we were informed that the automatic car we booked online was not available and were constantly asked to switch to a manual car, which was shocking. Since we were not familiar with driving a manual car, they provided another automatic car after our insistence. They did not inform us in advance which toll lanes to use on the highway.

Satisfied.

Car did not have the trunk shell to cover luggage to prevent stealing. Turbo hose broke. But fixed the same day.

I've been to Turkey over 10 times and this is the first time the car was in such poor condition. It was extremely dirty when I picked it up, which I've never encountered before, and there were issues with the tires.

Everything went smooth from picking up the car to handover after the trip. The car was in good condition and enjoyed the drive.

Booking through QEEQ was easy and simple

Everything was perfect, the car was fresh and had only 16k km on it. The communication with stuff was easy even they know very little of English but still did their best to make our experience better. We drove all the way from Izmir to cappadocia and back and had an amazing experience. Totally recommend cizgi and will book again.

Good service for car booking, we liked how the app look like as well as full insurance and easy communication.

Excellent service from Cizgi rent a car. I highly recommend this company. In the past I only use to use the major international car rental companies. But after being scammed by Sixt couple months earlier who gave me a disgustingly smelly car which also had lots of marks inside and outside. They then charged me £150 for a cigarette burn which I didnt cause as I dont smoke. Warning if you use Sixt in Turkey please check inside and outside and photograph. They will scam you if you dont buy their insurance.So after that experience I decided to use a local company. Having researched reviews online I chose Cizgi and I am very glad tjhat i did. As the vehicle was in excellent condition. The price was half of that of the major international rental companies. And Service from Cizgi was top notch. Thank you Cizgi.

Everyting went smoothly. Would use again.

New amazing car

Overall satisfied

Overall, it was okay. Initially, they told us that the 5008 we booked was not available and upgraded us to a larger car. When we got to the parking lot, we saw they had given us two giant nine-seat Mercedes. Considering our road trip would involve many narrow roads, big cars would be inconvenient, so we declined. Then the staff made a phone call and managed to get us two 5008s. I'm not sure why they said they weren't available before. Returning the car was very quick; they barely checked anything.

The worst rental experience. Very poor service, fraudulent car model changes. The customer service only has a central line, making communication difficult. Car was given with an empty tank, and extra fuel at return was not refunded.

Terrible. Only one staff member for car collection, with five groups waiting to pick up cars. We had to wait until everyone had finished before they let us leave the parking lot. What kind of logic is that? The car was given to us with an empty tank and must be returned empty. How are we supposed to manage that? We ended up giving them half a tank of fuel for free. The windshield washer fluid was also empty. The staff member at car return didn't even speak English. Absolutely ridiculous. Avoid this car rental company at Izmir Airport.

excellent

excellent

The vehicle has driven 100,000 kilometers, and its condition is not very good.

Car was too small for a 6 seater. No space for luggage. We asked for paid upgrade but got denied since we had used qeeq to book. The car was dirty inside and outside. The gas was empty to empty which is hard to do. I ended up with 20 euros of gas in the car on my return. The staff were friendly though.

Very very good

I’d not used Cizgi before - and so was a little bit apprehensive. However, I got the exact 7 seater that I had booked and the car was fine. Staff were polite and helpful - and it was exceptionally easy to collect the vehicle. No hard sell for buying extra insurance. I’m always nervous about giving a car back - and the car hire company trying to blame a scratch or dent on me - but this was very easy. Drop off took no more than a few minutes and they hardly checked the car at all.

Easy to use and a good price

Service is excellent but this time the car was a bit battered and bruised.

No upselling, fast service