CAR RENTAL REVIEWS ON ALAMO AT LOS ANGELES AIRPORT, LAX

The service was fast, and the staff were very friendly.

After arriving at Los Angeles Airport, we waited for the shuttle bus to the rental office. The driver even helped with the luggage. It took about ten minutes, very convenient.

Self-service machine for car pick-up, multiple languages available, no hard selling!

Convenient and fast

Rented from Alamo for the second time, good service. I brought my own GPS, so I didn't need their recommendation.

When picking up the car, I was allowed to choose freely. I saw a Corolla and asked if it was okay. The staff said it was. It felt like an upgrade. Very happy.

Efficient and convenient pick-up and drop-off process, friendly service, allowing you to use the car with ease.

The car pickup in Los Angeles was quite smooth; DAN handled the car rental procedures without any hassle. When we reached the pickup location, there were no JEEP Grand Cherokees available, which was a bit disappointing, so we opted for a Nissan Pathfinder instead.

The hall was very clean and tidy, and the staff were very professional.

We rented and returned the car in Los Angeles; the service from Alamo was excellent—simple and fast. The transportation from the airport to the rental spot was very convenient. The staff were diligent, and I will use them again next time.

Fast and efficient

Had an accident and ended up paying 2000. Driving in Mexico requires caution.

Very good and convenient.

Returning the car was fast, but the provided return address couldn't be found using Google Maps or other maps commonly used in the US. It would direct you to another address 3-4 kilometers away.

Good experience. After returning to Los Angeles from Dallas, I smoothly picked up the car and drove it back to my friend's house.

The order was for a Jeep Grand Cherokee, but they use this car to attract attention and induce bookings. Upon arrival, they directly said they didn't have this car, and even said they didn't have a Santa Fe, which was in the same group. The staff kept emphasizing upgrading the car group. Unfortunately, I didn't stick to my decision and got persuaded into paying an additional 553.14 USD. There were no directions given either; I had to find a Dodge Journey SXT by myself in the parking lot. There were actually several Grand Cherokees parked, but they might not have been ready for rental.

Self-service car rental, very quick.

Self-service for picking up, quick return process, excellent service

Satisfactory

It was really convenient. Returning the car was also very easy, and the car we rented was very new.