Brand new car was filthy, had delivery protective stickers hanging off it and the glass was dirty, couldn’t see out in the sunlight, had to wash car after leaving the airport!
About QEEQ:10.0/10
Easy booking process, cheaper than other websites!
The self-service machine stopped working after 6 minutes, requiring us to re-enter some information. The queue for manual service was also slow, so we still recommend using the self-service machine for filling out rental car information.
I order suburban but when coming give other premium suv but smaller because of that i telling to chance back timo suburban than they give us without any problem.
Used the Alamo "Skip the Counter" option which saves having to queue at the desk. Just go straight to the garage and pick the car you want from those available in your group.
Needed to extend our rental for a couple of days due to unforeseen circumstances but this was easily arranged by phoning them.
“Bad Experience - we eventually find another Rental Company who would accept our Card but at a price.”
About Alamo:10.0/10
Despite not being able to rent the car as my form of credit card was not accepted - the Alamo Staff were great - and did say i wasn't the first and last to be effected.
About QEEQ:10.0/10
Worked well - and by far you provided the cheapest quotation
“Good experience except for the addition insurance purchase”
About Alamo:8.0/10
The process of getting the car was pretty good. However I don’t understand why I had to purchase the personal liability insurance which costs me another 100 Plus usd . The staff explained that it was compulsory and that the police would require it or something like that. If it is compulsory why don’t u all include it in the price so that we can Budget or review this before we book.
About QEEQ:8.0/10
See above comments about the personal liability insurane
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