Collection of the car was very simple. There was a long queue but I was able to use the Self Service machine and not require to speak to any members of Alamo staff.
The return was just as simple. I pulled up, removed my luggage and walked away into the Terminal.
About QEEQ:10.0/10
Easyrentcars.com was able to give me a great price on the vehicle. It was also with a big company so i did not need to find a small operation with little support.
Esayrentcars.com and Alamo where great.
Alamo was good but their agent did not really have time to explain what insurance is for what. I recommend buying at least the tyre insurance from them so you are not mandated to pay a huge bill in case of a puncture. (For the comprehensive insurance you have a lot of options via Easyrentcars, Credit Cards, Travel insurance, etc. Usually the one at the Alamo counter is the most expensive. So do the math before you travel!)
In case you want a specific model as I did:
Alamo has a huge selection of cars at the LA branch. When you get off the bus you can actually quickly check what cars are in the bay.
I really wanted a Mustang convertible. Since I did not know to check in the bay before entering the branch I asked the agent if it was available. He offered me a Mustang Cabrio GT as an upgrade. But since I was not willing to pay a £250 upgrade on top of the £250 rental I took the risk of having a similar model. Luckily they had several Mustang convertibles available and I just took one of them without upgrading.
About QEEQ:10.0/10
Easyrentcars is a superb provider. They make it super easy to find the right car for your needs. And I really like their feature that re-books the same car in case it becomes cheaper over time.
The pick-up and drop-off process was fairly quick. They did try to sell various types of insurance, but we didn't need them so they didn't insist further.
“Very bad
Very expensive
I had to deal with car no choice”
About Alamo:7.0/10
They changed the type of car
More price
I send an email asking to change the car because break problem and never get reply
I called and there replied was to go back to the airport
The car seemed to have an electrical fault of sorts - we were worried it would break down a few times!
The vehicle was relatively clean but there were lots of window smudges on the inside and out, and there wasn’t much washer liquid left to clean them.
They seem to add on a lot of additional charges at the counter which aren’t particularly well advertised when you book it. We ended up spending as much at the front desk as we paid to originally hire the car so it ended up being twice as expensive as we thought it would be.
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Darren.M
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