CAR RENTAL REVIEWS ON ALAMO AT LOS ANGELES AIRPORT, LAX

The service attitude of the African American female attendant was extremely unfriendly and poor. Is the United States a backward country? The service level is horrible.

Le obligan a uno a coger seguros que no están cotizados en la reservación, lo que incrementa el costo tremendamente y la funcionaria afirma que esos seguros son obligatorios, afirmación que creo no es cierta.

La plataforma no indica que los seguros son obligatorios, ni su costo.

- the car had a scratch - the front windshield water pump was not working (I discovered that later when I thought there was no water so I added water but still it didn’t work)

- I was supposed to have lid an insurance if the tank was not returned full but when I picked it up at the Alamo Counter they said that I needed to return it with a full tank

It was a really easy and cool experience with Alamo. I will probably do it again soon ;)

Really clear and easy way to book a car on line.

They were friendly and wery helpful.

El auto fue muy bueno en relación a el precio.

Excelente plataforma, con opciones de precio muy buenas.

Everything is self-service. When I asked how to install the rented car seat, they said they couldn't explain due to legal risks. You have to solve everything by yourself. Staff will only tell you where to pick up.

Car was in good condition and the experience was very smooth

Excellent app and good pricing

Very satisfied

Easy pickup, choose from pick of cars in a section at LAX

Easy to book, good pricing

Service as expected.

First time to book through QEEQ. I am satisfied with the process except for the 2 separate payments, one for the service and one for the car renal company.

Satisfied, but the actual car was a lower class than the one booked.

Gave us car which was class lower

Thanks for extra fiscounts

Si tuvimos que esperar porque no había disponibles !! Lo trajeron aún mojado porque lo estaban lavando! El auto tenía un ruido en la caja de cambios ! Nos extrañó porque el Kilometraje no era de un auto viejo!

Muy buena !!

I didn't use this reservation at all! I booked the wrong date, starting on the 31st, so I made a new reservation and canceled this one! Canceled, got it? One driver's license, one person, renting two cars at the same time?

The whole process of collecting the car is very smooth and the counter staff is able to explain very clearly on the terms and conditions. The staff will ask if you need the insurance coverage from them but she did not try to hard sell to me. My recommendation is not to subscribe to any insurance from the online car rental portal you are using but to purchase directly at the Alamo counter. This approach will give you a worry free trip as you are able to call Alamo for direct assistance if required instead of calling the insurance agency direct while overseas.

Very clear and easy use of the website. However, it will be great to specify the differences in using your own insurance coverage as compared to those provided by the car rental company. This will reduce a lot of unhappiness between customers and the car rental companies.

I ordered Jeep Grand Chorkee or similar but I received the car with lower class. For Jeep Grand Chorkee Alamo wanted to charge me additional very high fee.

They tried to upsell additional insurance when picking up the car, but processed everything normally when I declined. The staff's attitude could be improved. The car was very new, possibly due to the pandemic and fewer customers. Returning the car was very quick.

El personal del mostrador fue muy amable.

Ustedes QEEQ tienen la atención excelente.

El auto lleno todas nuestras expectativas, vehiculo nuevo

Encontré un excelente precio en esta plataforma. 100 recomendado