I had to wait for the confirmation and the delay announced was at least 3 days and I booked my car about 5 days before. So I was a bit unsecure if my request is canceled,I won't be able to find an other good price.
Bonjour, j'avais réservé une Peugeot 208, prenant en compte mon nombre de bagages ainsi que la taille des valises.
Vous m'avez donné une Opel Corsa, de bien moindre capacité.
Mes voyages aller et retour avec mes valises ont été pénibles et périlleux.
Took about 20 minutes to collect, but that's about normal. Staff pleasant, didn't try and hard sell and the car we were given was brand new.
Drop off was easy and seamless.
Overall fantastic.
Overall satisfactory, but there are a few issues: 1. The rental fee and deposit are priced in euros, but the credit card was charged in dollars, increasing user costs. Although it's not much money, it's quite unpleasant. 2. After signing the paperwork, the car was supposed to be in the lot, but the lot staff said it wasn't there. We had to argue and wait for nearly an hour. Very dissatisfied. 3. After returning the car, I received an email about a charge for a traffic violation, but it did not specify the time, location, nature of the violation, or how it was handled. Frustrating.
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