AVIS CAR RENTAL REVIEWS IN CANADA

Friendly counter staff. Car was very clean and performed admirably. We were very happy with our vehicle.

Everything went very well.

Très belle voiture, agréable à conduire, accueil chaleureux

Service parfait, à refaire

Upgrade de la voiture ! Une superbe voiture ! Suréquipée, vraiment parfait pour de longs trajets !

Un service client de qualité vraiment !

La prise en charge au Complexe Desjardins, à Montréal, est toujours agréable. Service attentionné. J'ai obtenu un surclassement de véhicule et on m'a permis de le remettre à l'aéroport, ce qui m'était très commode.

Je dirais que le processus était clair. Le "Price Drop Protector" n'a pas fonctionné, mais on m'a envoyé un avis pour me le confirmer. Je trouve que QUEQ envoie trop de messages par courriel et qu'il y a trop d'offres complexes supplémentaires.

Service at Avis desk when picking up the car was very slow and a nuisance

Car was very good. Spacious and easy to drive. The rental location itself in Toronto airport was hard to find. We spent almost 30 mins trying to find the right location. Drop off was relatively easy.

Easy to use app and booking is quite simplified. Customer service is also prompt and give quick resolutions.

The staff at Montreal were fantastic. The car was excellent.

That was great.

Forced to choose an expensive car.

Acceptable

The service was average, no Chinese service available, and they were very strict with reviewing the pick-up documents. Almost couldn't rent the car.

Acceptable

I didn't get the car I booked for but the customer service rep was able to get me a jeep witch was great for me.

Horrible customer service. For one, the guy at the pick up didn't seem very motivated. He did not offer additional insurance, or rather he gave more information about it reluctantly. He seemed stressed, like he didn't really have time, and he got more stressed when I asked additional questions. For two, when I had an accident and couldn't return the car, it took 2.5 hours!!! on the phone to clarify things. Had to recall several times and each time got a different information than in the call before let alone the person didn't seem to know what was talked about in the last call. Also, the company said they would call back, which they never did. I had to find out myself bothering other people that things had to be taken care of.

A ma grande surprise, j'ai pu récupérer la voiture que j'avais loué, personnel accueillant et le retour sans aucun problème.

le meilleur rapport qualité prix pour la location de ce véhicule, je n'ai eu aucun problème pour ma réservation.

top car and service

Easy

Stained upholstery in poor-handling high-mileage car

I loved the car I was able to use. It was a Volkswagon Tiguan. I have always owned Volkswagons because they drive very well, hug the road and have great ergonomic features! My experience was an absolute delight.

The price did not drop but I was pleased that I found a car to rent as there is a shortage of rentals this year on PEI.

I wanted to return the car at a different location. That was not possible. But outside of that I was super happy. I got upgraded to a SUV for no charge

Car and price are competitive.

Good price and car.

Cr exce

The car exceeded my expectation