Fue desalentador cuanto menos, por no decir frustrante. Alquilamos un coche Tesla con mucha ilusión porque queríamos probarlo. Al llegar el coche no estaba disponible. Nos dijeron que el usuario anterior no había devuelto la llave, pero que en 20 minutos la tendríamos. Decidimos esperar. El tiempo pasaba, el coche ni siquiera estaba allí (eso nos hace pensar que mintieron). Al final decidimos coger otro coche por no retrasar más el viaje. Tardamos 1 hora finalmente en salir de allí y nos llevamos un coche que nos desagradó enormemente, por no decir que era de combustible y gastamos el doble, no tenían tampoco ningún eléctrico disponible. Un fiasco!
Had to wait at the terminal as the staff had issues with entering the details of a uk license ont othe system & asked us to return to the airport in the morning to sort out. They also paid for our taxi back to our accomodation. We were then also given a free upgrade so i have no complaints about the process.
Budget was great. We had tried to book through them initially but each time we went back to the site the price had gone up. Went through qeeq and got a good price for what we wanted.
About QEEQ:10.0/10
Qeeq worked well. Had never heard of it before so was sceptical but that turned out to be unfounded. They gave us a heads up about the hold/bond that would be required on pickup which saved us stressing about it at the time.
“Although we had to walk 15 min to pick up, we loved the car that we got for the price!”
About Budget:8.0/10
The car was great. The guy didn’t bring us our car like he did for other passengers and made us walk to get ours. Additionally, we did not get a drop off service although it was a 5 min or less drive to port and I told them I was pregnant.
About QEEQ:8.0/10
QEEQ was fine to book with. However, when I’d thought we’d booked at the wrong rental place, they offered no help in transferring the car to another location. Fortunately, we found we did book at the right place but we were annoyed that QEEQ customer service would not have been able to assist us if we had not.
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