DOLLAR CAR RENTAL REVIEWS IN CANADA

Very satisfied

It's okay.

Overall quite satisfied, the car is very new

1. There was no inspection when picking up the car. There were two paint damages and large scratches on the display screen. I have sent photos to the customer service. 2. I had to pay over 400 CAD additionally at pickup. The receipt shows it as a charge rather than a deposit, and I am unsure what I was charged for. The staff's English was not clear, so I couldn't understand them. 3. I haven't received a refund for this charge yet, so I can't make a final judgment. 4. The actual car delivered was a Kia Cerato SUV, which isn't listed on the platform.

Overall satisfied, but the efficiency here is relatively low; waited in line for almost an hour. The staff kept recommending roadside assistance.

Satisfied

Very satisfied, they upgraded the car for free.

Quite satisfactory

The staff were very friendly during both pick-up and drop-off. Initially, I planned to return the car the night before my flight, but the front desk lady checked and found my flight was the next morning, so she kindly adjusted the return time to the next morning. She also guided me on how to drop off the key. Even though the fuel tank wasn't completely full when I returned the car, they didn't charge me extra. Very impressive.

Affordable and good value, simple procedures

When we arrived, the wait time was a bit long. This counter seems to be shared with the blue T logo company. After completing the paperwork, we waited about half an hour to get the car.

Good

Satisfactory

Great service, will visit again next time!

新車でした！とても綺麗でハッピー！

There is only one staff member handling both pick-up and drop-off, so you might have to wait in line if there's someone ahead of you.

Satisfied!

If there is any damage on the car, remember to take photos, definitely remember.

Highly satisfied

Todo muy bien, solo el proceso para que me dieran el carro fue muuuy lento, había mucha fila y solo dos personas atendiendo. También me quedé un poco inconforme en cómo te explican lo del seguro, creo que me salió mas caro el seguro que el carro.

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