“Too Little Competition inside Terminal Building and so Able to be overly Bureaucratic”
About YESAWAY:9.0/10
Don't know what the difference is between yesaway and Easyrent??!!
I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc.
You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me.
Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.
About QEEQ:8.0/10
Don't know what the difference is between yesaway and Easyrent??!!
I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc.
You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me.
Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.
“Fast booking, friendly staff, nice car. Indication of counter location could be done better.”
About YESAWAY:8.3/10
The YESAWAY staff at Chinag Mai airport were very nice. They can speak English and Mandarin. It could be a better experience if there was a YESAWAY staff in the arrival hall to bring customer to the parking lot where the rental cars parked. And you should have requested customer to start the engine by themselves making sure they know the operation and don't forgetting the car key.
About QEEQ:10.0/10
The booking system could be better if there are some photo showing the rental company counter and it's location.
we got a car with smell smoke so strong.
The staff informed us if we return with smell then they will charge us 5000 THB but why didn’t staff check the car before hand to the customer. Pick up car process also took long tike compare to another company.
Satisfied. The day before returning the car, I had a minor collision with a local car. Since I bought full insurance, the procedures were quite simple.
Car is good, new, slightly less clean than the exact same car in Bangkok. The agent at the drop off was rude though. Counter is in the international terminal so if arriving domestically you need to exit, walk across the parking, and go to international terminal.
Disappointed.
There was rubbish from the previous driver at the boot seat compartment . And urine smell in the car. We bought an lemon air refresh put in the car.
You should check before handover to the next customer.
About QEEQ:8.0/10
Should clean the vehicle before handover to the next customer.
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Cohen Leung
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