“Too Little Competition inside Terminal Building and so Able to be overly Bureaucratic”
About YESAWAY:9.0/10
Don't know what the difference is between yesaway and Easyrent??!!
I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc.
You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me.
Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.
About QEEQ:8.0/10
Don't know what the difference is between yesaway and Easyrent??!!
I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc.
You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me.
Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.
Yesaway counter is strategically located as soon as you get outside the staff is super courteous and explains every thing in detail which is needed
About QEEQ:9.0/10
Booking was super easy and everything is well explained. I would recommend users to go for the all inclusive super offer with all insurance provided by Easy rent cars as with the basic one you have to buy insurance from the car company which may turn out to be expensive
“Fast booking, friendly staff, nice car. Indication of counter location could be done better.”
About YESAWAY:8.3/10
The YESAWAY staff at Chinag Mai airport were very nice. They can speak English and Mandarin. It could be a better experience if there was a YESAWAY staff in the arrival hall to bring customer to the parking lot where the rental cars parked. And you should have requested customer to start the engine by themselves making sure they know the operation and don't forgetting the car key.
About QEEQ:10.0/10
The booking system could be better if there are some photo showing the rental company counter and it's location.
Car is good, new, slightly less clean than the exact same car in Bangkok. The agent at the drop off was rude though. Counter is in the international terminal so if arriving domestically you need to exit, walk across the parking, and go to international terminal.
The car is ok. But very disappointed to pay additional 1000 baht for repairing a tyre. When returning the car, the staff found a nail on the inner part of one of the tire. The place normally will not be notice / checked when collecting car. So, I didn't know whether the nail was already there when I collect the car or it is due to my driving. When returning the car, the tire looks perfectly fine, no leaking of air, and I had no problem of driving whole day back to the return. And we have be there talking to the staff, her leader for almost an hour, and the tire had no sign of leaking air at all. So I really doubt if the nail was already there when collecting the car.
Disappointed.
There was rubbish from the previous driver at the boot seat compartment . And urine smell in the car. We bought an lemon air refresh put in the car.
You should check before handover to the next customer.
About QEEQ:8.0/10
Should clean the vehicle before handover to the next customer.
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Cohen Leung
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