Avoid this choice if you have another. Pick up time is very slow, almost 1 hour waiting. There is no pick up counter at domestics arrival hall, you have to walk to International terminal to find their counter.
Sum up, avoid this choice if you have another.
excellent car and conditions, but lack of understanding with the staff because of their poor english level.
I'm still waiting for the return of my bond for the car, i couldn't even understand if they thought the car was in good conditions at the drop-off
“We were very impressed. They provide us a new car with full accessaries we needed.”
About YESAWAY:10.0/10
The car was exceeded our expectation and no need to wait for the staff, she waited us in front of the exit at the airport. Moreover when we text them, they reply so fast. I would recommed to my friends and will use this app in our next trip.
VERY GOOD customer service. The counter staff were extremely helpful. We had a bit of a trouble finding the drop off location on Google maps and went to the wrong place. The counter staff ran to the place where we stopped the car to help us avoid fine for illegal parking..
About QEEQ:10.0/10
It was a good and easy experience. Prices were cheaper than elsewhere, no hidden costs!
The overall experience was great. The counter staff at Phuket airport were quick polite and very friendly. If you are going for a car rental you can easily go with Yesaway without any doubts.
About QEEQ:10.0/10
Easy website and detailed. I went for full insurance. Better to be safe. Great rates and the best rates.
Car was almost brand new. But that’s the problem. So new that it is still in ‘Red’ number plate status. And it is a favourite for Thai traffic police to stop and check the car. True enough, I was stopped once and got fined 1000 thb for not updating the vehicle log(needed for red number plate vehicle). Although yesaway reimbursed me the fine, but bring stopped by Thai traffic police wasn’t a nice experience
“The car battery out after we left the car without using for a day.”
About YESAWAY:7.7/10
Overall services are good. The car battery out after we left the car without using for a day. We only found out when we planned to go out, we've waited almost an hour to get this solve due to raining day. Anyway, we are satisfied with the services provided by Yesaway. Keep the good job. Thanks.
The car is what we expected. Pick-up and drop off are smooth and fast.
Checking the vehicle together with the staff. They will tell you where are the previous dent or scratch mark and you took photos first.
They spoke Chinese very well.
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