YESAWAY CAR RENTAL REVIEWS IN THAILAND

Good service good car

Price lower better

If washed the car before our pick up that would be better.

No

No

Please check the car around before pick up the car

Easy, cheap, good price

Very good

Very satisfied, the staff was a very lovely Thai sister, and her way of speaking was quite funny~

nope

nope

Car condition is very poor, too old

Good service

The car was really new. The staff was very friendly and helpful, they gave me some useful advices while I was waiting for documents. Very appreciate!

Everything was ok until I request for the Tax invoice. I had to spend a lot of time contacting your staff asking for it. Finally, I could not get it right as you might not understand what I really need.

Very satisfied!

Staff speak both mandarin and English easy to communicate

Nil

Good

The car looked and presented well - however, there was an issue with the gears and it had difficulty accelerating which was dangerous when overtaking. As we did a lot of travelling this became very frustrating. If the car had been checked before delivery it would most definitely have been noticeable. The most frustrating and in my view unprofessional matter was the deposit. It was not returned to me upon return of the car in same condition as confirmed by staff. They then told me i had to wait 1-2 months for the deposit to be returned. I rented many times with Eurocar, Avis and Hertz and every time my deposit is returned immediately. Usually they simply zero out the original charge held as a deposit not an acutal charge to the car, similar as hotels do when you check in. However, the deposit has been charged directly to my Citibank card and i am not paying interest on that and as of today my deposit has not been returned. I am more than angry about this as it was not mentioned either when making the booking or when the deposit was taken at the counter. Can someone please explain this unethical practice & also please confirm my deposit is returned immediately - this is not acceptable.

Great service with thought!

Smooth!

No yesaway counter at domestic terminal.

Good and easy

Exceptional service

It was pretty easy process, I had to produce my passport n driving license, they make a contract copy n I had to sign it n then go to pick up area n inspect the vehicle n start n driving. No hassles at all. I had prepaid the rental n complete insurance coverage, nothing extra I had to pay. Only 10k security deposit I had to make. Yesaway staff were very friendly n helpful. Only difficult part was communication since their English accent is very difficult for us to understand.

It was very economical n easy way of hiring rental car, all the info was sufficient enough for me to decide n hire a car without much ambiguity. I recommend easycarrentals for everyone.

The counter staff were excellent

Everything was fine with the exception of the windshield wiper that was worn on the driver side, and the washer fluid...it was empty. The device charger in the vehicle was a nice surprise. I am still waiting for my deposit to be returned. 1 month is too long!

First-time rental, very satisfied. Both pickup and drop-off were extremely convenient.