CAR RENTAL REVIEWS ON DOLLAR AT HONOLULU AIRPORT, HNL

The standard for checking the fuel tank is not objective enough. Even though the fuel gauge needle had dropped less than 1/4, they still charged me for half a tank of gas.

Very satisfied, but child seats can only be rented at the store and are a bit expensive.

Satisfied

Dollar doesn't have a counter at the airport, and you need to take a shuttle bus. Upon arriving, we asked the airport service desk and were informed to wait for the bus at Gate E. However, the Dollar shuttle doesn't stop at Gate E, and we had to walk quite a distance, almost to the end, to find it. If you're not confident in English, it's more convenient to choose a rental company with an on-site airport counter. The staff didn't try to sell us any insurance but suggested we upgrade to a bigger vehicle. We stuck with our original reservation, which was sufficient, and they didn't push. We carefully noted the route to the rental office, so returning the car was quick and easy, even though the staff wasn't particularly friendly. Fortunately, the car was in good condition, and the whole process only took two minutes. Overall, quite satisfied.

Satisfied. There was a shuttle bus service. Since the Fiat 500 I booked wasn't available, they provided a Chevrolet Sonic as a replacement.

They did recommend buying insurance during pickup, but thanks to QEEQ's prior notice, I declined. Returning the car was quick and easy. I'll consider them again next time.

Very convenient

Very good

Generally satisfied, but I don't understand why I was charged an extra $12.68 when returning the car. Can you help me get it back?

Pretty good.

I rented a Jeep Wrangler from Dollar on the Big Island of Hawaii. When I returned to Oahu to pick up the car and mentioned that I needed to pick up friends, the Dollar staff asked how many people were with me. I said five, and they suggested upgrading me to a seven-seat SUV at no extra charge, which was a pleasant surprise as I initially reserved a five-seat sedan.

Friendly attitude, car condition acceptable.

Excellent service, good vehicle condition, simple return process, completed in one minute. Fantastic.

Pretty good, very efficient.

Great service. Both pickup and return were very convenient. I accidentally scratched the car, but Dollar rental didn't make a fuss. Excellent service; I will choose Dollar again next time!

Friendly and enthusiastic

Very good

Good service quality, easy car return.