CAR RENTAL REVIEWS ON THAI RENT A CAR IN PHUKET

Arrived at midnight, the flight was delayed for an hour, but the rental company representative waited there the entire time.

The service is excellent. You can see their sign right as you exit the airport arrival hall, and returning the car is also quite convenient.

Very convenient and very friendly

The service was excellent and very helpful. Will definitely continue to support next time.

Picking up the car was very convenient. The car was ready with the air conditioning on. I should have checked more carefully; a mark was found when returning the car, and I was fined 200 THB.

After collecting my luggage and exiting through the arrival gate, the Thai Rent A Car desk was on the right, still inside the airport. I provided the staff with my QEEQ order number and the required documents, and then someone escorted me to pick up the car. They carefully inspected the existing scratches on the car, which was a brand-new 2011 Pajero Sport SUV. Overall, the experience was great.

Pretty good, but there's a bit too much paperwork.

Convenient and fast, even though the flight was delayed by three hours, I could still pick up the car after 2 AM.

They emailed me the scanned documents afterwards, very clear.

The car was new and in great condition, and the staff were nice. However, no one was at the airport for the scheduled return time (the store was closed), which almost caused me to miss my flight.

Very satisfied

The car rental counter was easy to find, as the airport is quite small. The local customer service staff were very patient, even though my English isn't very good and their heavy accent made communication harder. In the end, I understood all the details clearly.

The attitude was excellent, returning the car was very convenient, and there were no hidden charges. The car was also very new, with only a little over 30,000 kilometers. Overall, I am very satisfied!

Very good, the process was smooth and the car was very new.

The staff's attitude was quite good, the pickup process was very smooth, and the car was pretty new. However, there was no gas station on the way back to the airport from Padang, and the rental booth staff didn't mention this. As a result, we spent nearly an hour searching for a gas station at 21:30 but couldn't find one. With a flight at midnight, we had to return to the airport by 22:30 and pay for an expensive tank of gas. It started perfectly but ended very disappointingly...

I gave a full five-star rating, couldn't find anything unsatisfactory at all, it was perfect! The location is the third spot to the right after exiting the first gate at Phuket Airport. The signage is very clear, easy to spot. I took my pre-printed confirmation, and the staff welcomed me warmly. The process was quick and simple. I had my English notarized driver's license ready, the staff just glanced at the original license and it was fine. Next, the staff escorted me to the parking lot, and the car I booked online was already prepared. The car was very new and clean, with only over 10,000 kilometers on it, basically a new car. When returning the car, just drive to the designated parking lot and look for people in Thai Rent A Car uniforms to inspect and collect the car. The procedure was very simple and done in three minutes, and the service was very friendly! I will definitely rent from Thai Rent A Car again when I go to Phuket!

Very good, the attitude is also great.

Not bad

Great value for money, got a free upgrade to a car with only 5000 kilometers on it.

Very professional, and the car return process was very quick.