EUROPCAR CAR RENTAL REVIEWS IN THAILAND

Good jobs

Helpful staff and service

Good deal and easiest to book.

Might want to provide more details on the pick up location as I spent some time to find the rental counter but only to find out that there is no counter in the airport like the other rental company. The counter is located at the carpark beside the airport terminal where all the rental cars are parked instead

Very nice service, cheap, easy and comfortable. Will book again with Easycarrent. Thank you.

Good car, clean, but walk far to pick up a car location also when you return a car

Very easy and good deal.

Car is in good condition. Easy to pick up.

Another vehicle hit my vehicle europcar people came to the scene and handled the papers

Good

Good

Good car and service mind

Good apps

Rental from Koh Samui airport. I damaged the rear paintwork slightly and expected the worst in respect of my 9000baht deposit. Very pleasantly surprised to receive an email same day showing a deduction under 3000baht for the repair. Balance immediately refunded. Never encountered such professionalism from a foreign car hire company before. Highly recommend.

Long waiting time at the pick up counter but the process was smooth. Long waiting time to pick up the car but the staff attended was friendly. The car was relatively new and in good condition.

Good

Best choice for rentalcar

Super easy! Super convenient process! Staff was friendly and reliable.

Location of counter for tent a car not match with booking voucher.

The car did not meet expectations. It lacked basic features such as charger (cigarette lighter), spare tyre, Bluetooth and the USB port in the stereo system did not work. The car did not seem to have been maintained or serviced as acceleration was poor and rough, the brakes needed pumping. The exterior had scratches and dents. Finally Europcar is charging disproportionately high damages for some scratches to one hubcap. Given the preexisting dents on rest of car, it's unlikely to replace..

Overall experience was good. The platform did not allow me to delay pickup time by a couple of hours. I eventually did not need to. I have claimed the Super protection and await that response.

My flight landed about 11.15pm, manage to get the car by 11.45pm. Good service provided, car in good condition and clean. We return the car at town, but stuck in heavy traffic. Reached the center about 10 minutes late but the staff still Waiting for me without charged. I’m appreciate it so much. Thank you so much. Definitely Will back to eurocar again!

First time using this apps, cheapest price in town. Apps have reminded service, provide the pick up and drop off instructions and directions. Love it so much.

Any rent car must have ABS

Car was good. Although didn’t like having to lug my luggage over to the opposite hotel

Fairly new car but had already a lot of scratches. The car was situated in a dark location (we arrived after sunset) which made it difficult to see all defects.

There is no counter in terminal, CNX airport. Have to walk out to pick up the car at the parking about 100 meters. The staff is very good.