ADVANTAGE CAR RENTAL REVIEWS

They had no car when I arrived I had to wait a long period they upgraded the car but I should Have been entitled to a discount for my hardship

Horrible!!! Our appointment time to pickup was 11:30am. Stood in line for about 45-1hr. Car was still not ready.

Advantage sign was small and I missed it

Great and best price!! Love the app although none of the discounts applied to any of the cars I looked at and I looked at a lot

the car was not up to expectations. i feel i deserve a discount for having to wait for a bad car to show up. i left for my trip late and in a car too small to take my packed luggage.

Rental car pick-up/drop-off process was relatively smooth. Car pick-up/drop-off process includes an extra step as shuttle bus brings you from DCA to the rental car center but you must wait for and take another shuttle because Advantage location is off-site from rental center. Advantage's prices are usually lower than those at rental car center, which makes up for the extra time needed. Ensure you factor in a little extra time for pick-up/drop-off when choosing off-site rental car companies.

No issues or concerns with Easyrentcars regarding this rental experience.

I was surprised at the uncleanliness of the vehicle. Dirty seat, windows and console.

Great little car. Easy pick up and drop off. Great service.

Long and slow processing. Long wait time both at rental counter and shuttle. Boarded shuttle with 10 other people but we had to wait over 20 minutes.

Price drop protector is good but not perfect. Most of the times the prices can drop lower than the price drop protector indicate.

Yes, the car exceeded my expectations. Great on gas and stress-free. When I picked it up is was a bit dirty on the outside. overall, it was a great car. Finding the Advantage counter to pick up the car was a bit of a struggle as the signage is really small compared to the other counters.

When I called for assistance the associate was very accommodating and helpful.

Got a different car than what I booked and no better replacement was available.

Wish the prices were lower

You’re understaffed and do not appear to check vehicles mechanicLe status.

The car was roomy enough to put in my husband's wheelchair and his walker in the back seat. It was very hot yet the air conditioner cooled off the car quickly. We arrived around one in the morning and the staff was courteous and helpful. It took longer for me to get everything loaded in the car and get my handicapped husband situated. The staff patiently waited to open up the gate.

It was easy to book the car on the website and I successfully got a rateGreat value reduction.

the only complaint was a very poor job of cleaning the windows, I picked the car up late at night the car was very clean but when I hit the freeway with oncoming lights I couldn't see I had to pull over and wipe the windshield inside and out with a shirt

Car was in rough physical shape and missing a hubcap.

Car was great once I got through the long wait line to pick up my automobile. It took much longer than other car rental companies.

Issue with advantage was offered different vehicle at pick up with absolutely no mention of up charge. Feel deceived.

Was fine experience.

Vehicle condition was exceptionally poor - service reminder keep coming on, vehicle had over 33,000 miles, tires were balding and left front had half-dollar sized hole from bald tread down to nickel sIzard hole showing radial plys ( most dangerous), headlights were so poorly aligned as to shine maybe 35-40 feet onto road and brights shone only just a little more making night driving most difficult and unsafe, steering pulled vehicle to left; windshield inside was not really clean, gas tank was only 3/4 to 7/8 full and Advantage did not give me any credit for returning vehicle with full tank. This is the second ‘poor’ to very poor condition vehicle encountered from Advantage.

Easy to use platform will use again. Thank You

Billing process should more easy and smooth and basic car accessories like mobile holder should be with car.

More option should be included in terms of small cars

Front desk customer service employee fought with me. Not part of my conversation. They have contacted me about the issue. Very unprofessional. Terrible employees. Customer service means customer service.