AUTOVIA CAR RENTAL REVIEWS

They forgot about us when we return car and the office was closed. But we called them and they came after 15 minutes.

The store is simple and the address information is confusing. It's very difficult to find for both pick-up and drop-off. The car had multiple external damages that weren't repaired. Three months later, without any prior notification, there was a sudden charge on my credit card. It was only after the bank blocked the transaction that I received an email informing me about a violation, and mentioning that there would be a penalty for late payment. However, despite my repeated requests, I was not provided with a payment link. I suggest avoiding this supplier in the future.

Car was an automatic which was a bonus.

Price was cheaper than booking with Ryanair

Very poor

The rental car location was marked incorrectly, making it impossible to pick up the car. When I called the rental company, they rudely told me they wouldn't wait a single minute past closing time and then hung up. Such poor service attitude should not be tolerated.

quick pick up at airport and quick process at office so we were on our way rapidly

Easy process to get car we wanted at a good price

The car was excellent , the check in process was longer than with previous companies I’ve used. I wasn’t happy about having to return the car cleaned to such a high standard to avoid an excess charge - something else I’ve never had to do. Would hire from them again though .

Satisfied

Terrible experience. They promised a Mercedes but only had a Volkswagen van. Refused to refund our money when we decided not to take the car.

The staff were polite and patient, especially the lady who assisted us during the car return.