GOLDCAR CAR RENTAL REVIEWS IN FRANCE

They aggressively pushed for insurance and insisted on checking my additional policy. After switching the car, there was an unexplained charge on my credit card with no notification via SMS, email, or receipt. There is no phone support or customer service available. I have disputed the charge with my credit card company. This company has very poor reviews on TripAdvisor. Don’t try to save a little money and end up losing a lot. Avoid this car rental company.

The person I dealt with at the airport counter was exceptional, as was able to speak both English and Italian, very pleasant and efficient

No issues

The car was not a Mercedes, it was a wreck.

Super smooth & Easy collection and drop-off as always!

Super smooth booking as always!

Courteous staff, car in decent condition if a little worn. Returned without any hassle. Would recommend to others.

Easy to use and found a good deal. Important to be very clear on the conditions around purchasing insurance though, as this did lead to a longer pick up process than expected.

return was smooth and enjoyable. The pick up whole process is horrible and full of inconvenience. The Goldcar doesn't accept amexrican express. When charge the debit car 1400 euro for deposit, they just do the conversion and make it 1260 Pounds themself . then when they later return deposit, they then return 1400 euro which converted automatically to 1200 pounds like market rate. So we just loss 60 pounds for nothing by the Goldcar customer named Hugo service person incompetence work.

your pick up instruction was clearly wrongly written in the voucher as there is not shuttle bus from Goldcar to pick us up. We simply need to go to the Goldcar stand ourselves. Finding Goldcar stand is not difficult if not mislead by the Qeeq Voucher

the service at the counter was very kind and patient

Overall okay, just a bit slow.

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This time, Goldcar counter staff lady, N, was delightful!

V easy to use, thank you.

Acceptable, but they do not recognize third-party insurance. To upgrade to full coverage, you must purchase a new policy and cannot just pay the difference.

Reservamos un coche y nos dieron otro inferior por el mismo precio. Enseñábamos al reserva y no se hacían cargo

Personnel très aimable et pas insistant pour forcer la vente

The lady by Gold car refused to let me take the car. she said that my driver license issue date not in English "Arabic'' only I told her that we can use google calendar converter she refused I told her that I did rent from gold car 3 times at same month same desk same website she refused

I mentioned that I bought insurance through Zuzuche, but they said the insurance wasn't purchased through them, and they wouldn't assist even if I called at my own expense. They pushed for buying their full insurance to offer any assistance. It's coercive selling.

They had run out of Fiat Tipos so upgraded us to the next size up. This was welcomed as I think we'd have struggled to fit all of our luggage otherwise.

All Good

I always choose Golden car when it is possible because good price for services. Once you learn their rules they are pretty decent company.

Smooth process and really enjoy "rebook" feature once the price goes down.

Just what I expected , easy to find.

Was a little confused re description of pick up- stated airport but called it Goldcar downtown- a little confusing

Staff were not that helpful and the car was dirty inside

Great site and experience. Especially the auto-rebook

Smooth as always!

Perfect rental again!