Waited in line for 2.5 hours. Originally scheduled to pick up the car at 3:00, but ended up getting it at 5:45. The car was not the same as agreed upon, and the cost increased from 1700 RMB to about 650 euros, approximately 5000 RMB, three times higher. Extremely dissatisfied.
The French guy, whose name seems to be Mafh, provided excellent service! He was very friendly, and the staff also kindly helped me switch the car's language from French to English.
The agent kept forcing us to buy insurance, otherwise he would make it difficult for us to get the car. I told him I already had full insurance, but he didn't acknowledge it and forced us to buy insurance using documents in French, and made us sign. It took two extra hours before we got the car. This felt like fraudulent behavior. As it was our first time renting a car, we didn't know any better and had to comply to get the car. Later, we saw two extra charges on the bill: 212 euros and 265 euros, but we don't know what they were for.
Terrible, extremely terrible rental platform. I've rented cars multiple times in China without any violations or accidents. This time, I specifically purchased the highest level of insurance for a trip to France. On May 17th, I rented a car and a 500 Euro pre-authorization hold was placed. Fortunately, I kept the receipt, which I normally would have thrown away. It's been over two months since I returned, and I haven't gotten my money back. After checking my account, I realized they directly charged me 500 Euros. Despite multiple attempts to contact the rental platform, they have not helped resolve the issue. I still haven't received the refund. The car rental company is terrible, and the platform is even worse. They do not take timely action to solve customers' problems.
Quite good and efficient. However, the car model I booked was unavailable, and the front desk suggested I rent a Mercedes A-Class for an extra 7 euros per day. I immediately declined. Eventually, I got a Peugeot 2008. Make sure to read the contract carefully because the vehicle's condition is detailed towards the bottom of the first page. The car wasn't brand new and had some minor scratches. I checked the fuel gauge and various indicator lights. Everything was fine, and overall, I am satisfied.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Archer Broad
-
-
-
-
View more >Lydia Scott
-
-
-
-
View more >Malcolm Rutherford
-
-
-
-
View more >King Ford
-
-
-
-
View more >Vicky Donne
-
-
-
-
View more >Humphrey Marlowe
-
-
-
-
View more >Elvira Kitto
-
-
-
-
View more >Grover Gabriel
-
-
-
-
View more >Pete Wild
-
-
-
-
View more >Kennedy Samson
-
-
-
-
View more >Rae Needham
-
-
-
-
View more >Booth Whittier
-
-
-
-
View more >Bernice Virginia
-
-
-
-
View more >Quintina Armstrong
-
-
-
-
View more >Jerome Stephen
-
-
-
-
View more >Malcolm Rutherford
-
-
-
-
View more >Angelo Woolf
-
-
-
-
View more >Regan Child
-
-
-
-
View more >Jo Carey
-
-
-
-
View more >Byron Bertie
-
-
-
-
View more >Car hire Brands Ranked In France
Pay for Car Rentals with Crypto