EUROPCAR CAR RENTAL REVIEWS IN FRANCE

The staff at the desk were welcoming and spoke good English. However, we were charged more for a larger size car as the staff informed us that no cars in our booked category with built-in Satnav were available. This added to the cost of our hire.

Honestly it all went smoothly and quickly.

will definitely book with them again!!

Can was great, except as all electric cars - the range decreases faster than initially stated while driving which is a bit stressful, especially on the motorway.

Price drop worked great!

Currently quite satisfied

Very satisfied

We struggled to understand why a pin head size mark ( this is not an exaggeration) on the windscreen was the focus of attention especially given the very dirty car we were given at pick up. Fortunately my wife had photographed every surface of the car at pick up and she was able to identify the pin head on one of the photographs. This really concerned us as a trust issue for us with Europecar.Their cut off for what is an issue with a car being returned seems very out of step with other companies which use the size of a coin as the cut off. Are Eoropecar trying to set up customers for pay outs or was this just one over zealous employee? I would appreciate a response to this question Thanks

All good

On return of the car I received a report telling me that the car has new damage but this was already pre existing damage. I have sent photos to them showing the original damage last week but have still not had a reply or any further contact.

I'm a regular customer. This time the front desk slightly upsold the insurance.

Hello, I have considered it for Europcar company. 1- Until now, the insurance money has not been sent. 2- An email was sent to me with a picture of a small scratch on the car, but when I enlarged the picture, it turned out to be dirt from the road. My wife, my friends, and I did not use Europcar company again. .

Thank you , very good

Waited three hours to get the car

Satisfied

C'est le seul loueur qui ne voulait pas d'une carte identité informatique. J'ai dû retourner à la mairie dans laquelle j'ai fait ma demande de renouvellement pour récupérer les papiers. Côme évoqué toujours un problème de restitution, les loueurs nous demandent de prendre des photos avant le départ mais les voitures sont collées les unes aux autres impossible de prendre des photos correctement puis ils veulent vous rentre responsable des rayures alors que les marques partaient en frottant à la main.

Ras

The window had a chip in the middle. The windscreen wipers were dry and didn’t work well. It was very hard to drive in the rain which was pouring for 5 days! There was no windscreen wipers nozzle at all. The battery of the car for electric drive was empty

Very satisfied

Very good, extremely satisfied

QEEQ provides excellent service. Europcar, which is associated with QEEQ, is also a major car rental company in Europe. However, their store service is not as attentive as domestic companies. Overall, I am quite satisfied.

They keep pushing insurance. It's really annoying, they push it a lot when you pick up the car. If you don't buy it, they get rude instantly.

good service!

Upselling at the counter which is always annoying - apart from that good service

All good

The vehicle exceeded my expectations. The check-in service was prompt, efficient, very helpful and extremely courteous.

Worked to perfection.