CHRISTCHURCH CAR RENTAL REVIEWS

The service was excellent.

Their attitude was pretty good; they were polite and didn't push insurance sales. However, their service was lacking. I rented a Mitsubishi Pajero SUV, but they gave me a Ford pickup. Firstly, this car is available in our country and is half the price of a Pajero. The vehicle was very rough, just a work tool, with no floor mats in the trunk, only bare metal. You can imagine it like a dump truck. Our luggage suffered a lot of wear and tear, with the back of the suitcase getting badly damaged. The trunk was too large, and the back seats were too small, making it uncomfortable for passengers. The luggage slid around in the trunk and was out of reach unless you climbed inside. The diesel engine was also very noisy, making a loud rumbling noise while driving.

Due to my flight, I arrived at the pickup location after 11 PM. The staff waited for me, and they only finished work after I received the car. I am very grateful.

We arrived 35 minutes before scheduled pickup time. It was not busy at the counter. They still made us wait until the precise pickup time. Not a second sooner

Satisfied!

The service was okay, and they didn't push for insurance sales.

Very satisfied

Great value for money. Got a brand new car with over 1000 km, high chassis, and four-wheel drive, perfect for navigating through natural parks without fear of water. The engine is not very powerful, so acceleration is average. Bought full insurance from QEEQ, and at Europcar, they only needed a $1 pre-authorization, no additional deposit required.

Shouqi operates under Europcar, and the service is excellent. There aren't many people, and it's very convenient to swap cars at the South and North Island terminals. Both cars were brand new (Christchurch pickup at 15km, Wellington swap at 3,000km).

My dealings with Budget were excellent. Everyone involved were professional and friendly.

Price protector was fantastic and we had no problems at all. My only concern was that we were to have a vehicle that had the capacity for all of our luggage and once we arrived at Budget in Christchurch we had a choice of vehicle and we chose the Outlander which accommodated all our needs.

Very satisfied, customer-oriented service!

New Zealand has many mountain roads, the car has enough power, and the brakes are excellent.

Satisfactory

It's mainly slow, but that's how it is with overseas rentals. It's always slow the first time renting from a store.

The process was quite slow, but that's expected with overseas rentals. It's always slow the first time renting from a store.

I have an issue. When I returned the car the tank is full and I received the confirmation with the on site employee and email. But after three days, we received bill for fuel charge! How to escalate this issue?

it is great experience with QEEQ. I will use it more

Pretty good, they even provided traffic rules training

Convenient shuttle service, just a 3-minute ride to the store with hardly any waiting time. They upgraded us for free to a Nissan X-Trail with only 80,000 km. They don't proactively provide a phone holder, but if you ask, they offer it for free and let you choose your preferred one.

Good

Extremely satisfied