Please please please check the tire pressure. This is the third time that it shows low tire pressure. I spent another 30+ at the repair fácil getting them to figure out how to fix the tire pressure. Everything else was great!
When I picked up the car I was 2 hours earlier because of a change of flight due to the corona problems. I did not get the car, but if I paid 80 euros I could take it with me! So I waited 2 hours. I brought the car one day later back then scheduled because my return flight had also changed, for this day they charge me also too much.
The staff had a good attitude. After presenting the car rental order, there was no obvious attempt to upsell insurance. Since I picked up the car in the morning, there were no lines, and it took about 20 minutes to complete the process.
Waiting time to get the car was excessive!
All Avis preferred clients went ahead
All booths were blocked by them
“Normal” clients were served only after the preferred ones even if they have arrived after yo the counters area.
The car was much worse than I expected. I do not see how a Fiat Panda is equivalent to a Fiat 500 (as booked). Made motorway journeys uncomfortable. I have booked three cars this summer and this was by far the most expensive, as well as the worst vehicle.
Staff is very welcoming. They made sure I had everything I needed. Very clean office.
About QEEQ:8.0/10
I know you push your phone app, but when I do certain transactions, I still like to get on a computer. Qeeq site is good. Pretty clear with all the different options and car rental companies.
Long wait to get the car and first representative with whom I spoke (on Sunday 29 @20:30) failed to be helpful with an issue I had related to the deposit.
About QEEQ:9.0/10
It was hard to clarify with customer care representatives if another main driver would be insured by a reservation from my account.
La atención fue buenísima y la información dada fue de mucha ayuda! Me hubiera gustado que el coche hubiera tenido líquido de parabrisas y la lámpara del aceite estaba encendida, de todos modos Lo recomiendo 100%
About QEEQ:10.0/10
Todo perfecto, me gusta mucho reservar coches en esta plataforma!
We had to take a number and wait at the store, and the staff kept trying to sell us insurance even though we repeatedly told them that we had already purchased it. Eventually, the staff member seemed a bit unhappy.
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