From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1101086024
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1101086024
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LOS ANGELES CAR RENTAL REVIEWS

Listen To Voices From Real QEEQ Customers In Your Destination

Poppy Boyle

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Reviewed: Wed, Oct 30, 2019
About Thrifty: 10.0 /10
They didn't aggressively push insurance. After seeing my order, we talked for less than 5 minutes before they informed me to pick up the car. I could choose any car in the same category.

Edmund Waters

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Reviewed: Wed, Oct 30, 2019
About YESAWAY: 10.0 /10
Pick-up and drop-off are very convenient, as always.
About QEEQ: 10.0 /10

Raymond Moulton

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Reviewed: Wed, Oct 30, 2019
About YESAWAY: 10.0 /10
Pick-up and drop-off were very convenient, consistently good.
About QEEQ: 10.0 /10

Julius Hughes

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Reviewed: Wed, Oct 30, 2019
About Thrifty: 2.0 /10
After arriving in the afternoon, I had to wait in line for almost two hours to get the car. By the time I left, the queue behind me had already wrapped around four times. However, there were only three people handling the procedures at the counter. The person who assisted me had a very bad attitude. Initially, they said my Canadian driver's license was not valid for renting a car on a Chinese website and insisted on a Chinese license. It was only after someone else intervened that they allowed me to rent the car. I've rented many times on this platform with my Canadian license without any issues. I will never rent from this company again.
About QEEQ: 10.0 /10

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Mini Van | Chrysler Pacifica or similar
Reviewed: Wed, Oct 23, 2019
“Good car, poor service”
About Budget: 7.7 /10
The counter attendant (Patricia) was very rude and unpleasant. She tried to sell us all sorts of upgraded cars and services we didn't need and as soon as she realized we don't want them, she started behaving in a very unpleasant way and wouldn't even respond to our questions.
About QEEQ: 8.0 /10

Adam Bloomfield

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Reviewed: Tue, Oct 29, 2019
About Thrifty: 8.0 /10
Quick process, no extra insurance added.
About QEEQ: 10.0 /10

J.DELVA

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Medium SUV | Jeep Patriot or similar
Reviewed: Tue, Oct 22, 2019
About Thrifty: 6.7 /10
Il nous a fallu plus de 2 heures pour récupérer notre véhicule avec une file d'attente impressionnante. 3 personnes sur 15 guichets. Compliqué quand on passé 12 heures dans un avion. Au guichet on en profite pour vous proposer des services que vous n'avez pas besoin (abonnement péage quand il n'y en a pas aux USA) ou plein du véhicule quand l'essence est facilement accessible. Pour récupérer le véhicule, même chaos, personne pour vous guider pour savoir lequel prendre. Une très mauvaise expérience avec Thrifty.
About QEEQ: 8.0 /10

Alvis Abe

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Reviewed: Tue, Oct 22, 2019
About Thrifty: 10.0 /10
Very satisfied. Although there were some minor issues, they were resolved well.

Quinn Michelson

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Reviewed: Tue, Oct 22, 2019
About reach rental: 4.0 /10
There is no communication between customer service agents. The guy at the airport was indifferent and showed no consideration for a lady picking up the car. He didn't mention the bank card discount. Without a chat history on WeChat, it would be difficult to prove anything. Two days after renting the car, I wanted to extend the rental. I contacted their customer service online, but it was like the store was closed - no response all day. Luckily, I reached them through the app platform. Otherwise, it would have been a disaster. As fellow Chinese, why make things difficult for each other? This company's prices are not low compared to others. They even asked to switch cars with me, and when I agreed out of goodwill, they turned their back on me. Not all promises made over the phone were kept. So, don't bother being nice to people who won't appreciate it. It's purely a transaction.
About QEEQ: 10.0 /10

Jo

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Economy | Chevrolet Spark or similar
Reviewed: Sun, Oct 27, 2019
About Hertz: 9.7 /10
Staff in LA were super helpful and really friendly.
About QEEQ: 10.0 /10
Easy to use, no hidden costs.

d.fox

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Oct 20, 2019
“overcharged but good car”
About Advantage: 10.0 /10
great car but they overcharged me...now trying to get the money back
About QEEQ: 9.0 /10
easy to use

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Oct 26, 2019
“Excellent and easy”
About Allstates: 10.0 /10
Excellent customer service and overall the experience was excellent
About QEEQ: 10.0 /10

Kendall

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Medium SUV | Ford Explorer or similar
Reviewed: Mon, Oct 28, 2019
“Great rental, good service, some extra costs.”
About NU Car: 9.3 /10
Car was great. Took some time to find the correct shuttle but once that was done finding it was easy. I was told upon arrival that NU Car required me to purchase 3rd party liability insurance, even though I have this coverage through my personal car insurance. The price was still better than the other rental options though it would have been nice to know this ahead of time.
About QEEQ: 10.0 /10
Simple and easy to book and use the app or website.

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Compact | Ford Focus or similar
Reviewed: Mon, Oct 28, 2019
“All was great!”
About Budget: 9.3 /10
Very good car, very good rental location and very good staff!
About QEEQ: 10.0 /10
Easyrentcars.com is my favourite rental website

Cliff Connie

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Reviewed: Mon, Oct 28, 2019
About YESAWAY: 10.0 /10
When we picked up the car in Los Angeles, communication over the phone was timely. The girl who picked us up at the store had a great attitude and recommended places to visit and eat. She also gave us driving tips.
About QEEQ: 10.0 /10

Karolis

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Compact | Ford Focus or similar
Reviewed: Mon, Oct 21, 2019
About Thrifty: 9.7 /10
Everything was fine
About QEEQ: 10.0 /10
everything is simple and clear how to use

Antony Delia

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Reviewed: Mon, Oct 21, 2019
About Dollar: 8.0 /10
Just so-so.

Sean Jonson

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Reviewed: Fri, Oct 25, 2019
About Budget: 6.0 /10
When picking up the car, I was almost charged several hundred dollars for services. They wanted me to click AGREE on the screen and sign. Thankfully, I had read online about these insurance scams before, and after scrutinizing for a while and questioning, the front desk tore up the initial contract and issued a new one. However, our originally booked four-door compact car was replaced with a two-door car. It seems like a downgrade, and it wasn't any of the car models mentioned on the rental site. The rental company didn't admit the downgrade when contacted. So, what's the point of having separate options for two-door and four-door cars on your booking page? Also, I clearly saw other car options listed under the counter initially, but after I refused to buy the new insurance, they changed my car to a smaller two-door model. There were plenty of cars waiting to be rented in the lot. After driving the car for three days, it showed a need for an oil change, even though I hadn't driven that much. Clearly, the store doesn't care about maintenance schedules. We wasted around three hours getting the oil changed. The rental website's customer service said we could get a refund for the oil change fee by showing the receipt when returning the car, but the rental company said our money went to the third-party booking agency. It seems the rental website isn't as professional as claimed, just a bit cheaper. The shuttle service to and from the airport was convenient with frequent buses.

Vic Tobias

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Reviewed: Fri, Oct 25, 2019
About Budget: 6.0 /10
When picking up the car, they almost charged us several hundred dollars for additional services. They asked us to press AGREE on the screen and sign. Luckily, I had read online about people being scammed with insurance, so I questioned it, and the front desk tore up the original form and made a new one. However, the compact four-door car we originally booked was replaced with a two-door car, which was a downgrade. The car we got wasn't among those listed on the booking page. Reporting this to the rental company through our booking platform proved futile since they refused to admit the downgrade. What's the point of distinguishing between two-door and four-door options if they can give you whatever they want? Initially, I saw some different car models at the counter, but when I declined the new insurance and got a revised form, I felt they gave us the smaller two-door car. There were plenty of rental cars available when we picked up ours. After just three days, the car indicated it needed an oil change, even though we hadn't driven much, suggesting poor maintenance by the rental office. We spent about three hours getting the oil changed, which wasted a lot of time! The booking platform's customer service said we'd get reimbursed for the oil change, but upon return, the rental company said our money had been paid to a third party. It seems the booking platform isn't as professional as advertised, just slightly cheaper. The shuttle service to and from the airport was convenient, with shuttles arriving frequently.

karl

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Fri, Nov 1, 2019
“Good”
About Allstates: 8.0 /10
Nice card to drive. Need new wipers.
About QEEQ: 8.0 /10
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