NICE CAR RENTAL REVIEWS

Good

The car was just right for our needs.

N/A

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Average

Was charged an extra 200 euros when I got home

The staff were very nice, the respected the voucher i had, the proccess were very smooth and the location easy to find.

Excellent way to book a car through, actually i find it the best, the prices including the whole package is one of the best on the net, vey clear and straight informations and terms, and very easy to filter and find smoothly whatever you are looking for, no need to spend time on the counter of the car supplier.

Great, vehicle upgraded, helpful staff

Very easy to use

Very satisfied

Even though this car rental company is not well-known, their service is excellent and the cars are very new!

Excellent

Excellent

The queue wasn't too long. Good service attitude.

Could not find Truche as it was in an underground car pk of a building that was being renovated and there were no signs.

Easy to use booking

First, the actual rented car was a diesel vehicle. During use, it suddenly showed a need to add AdBlue, otherwise it could not run normally after 100 km. After inquiring with customer service, I was told to buy AdBlue myself and then get reimbursed by the rental company. It took a lot of detours and wasted fuel to purchase AdBlue! Finally, after an hour, I bought it and got a receipt from the store (Total gas station). When returning the car, the rental company did not accept the receipt, claiming it did not list the AdBlue product name! We provided all evidence: a photo of the AdBlue warning displayed on the vehicle on the day of travel, photos of the purchase, and photos of adding AdBlue at the gas station, all with time stamps matching the receipt. We are still appealing and there has been no progress so far...

This time, Goldcar counter staff lady, N, was delightful!

V easy to use, thank you.

I was offered an upgrade at a reasonable rate, however they failed to tell me that the car was a PHEV and there was no electric charge when I picked the car up, meaning that it used way more petrol than it should have. Also when I dropped the car off, there was no one to inspect it

I was advised at collection that there were a number of scratches on the car which I did not mind as I am always anxious when collecting a car in pristine condition. We tried to photograph the car before leaving the car park but it was too difficult in the sunlight to see all the scratches and dents. Whilst an email file was sent with all the photos it was too difficult to see on my phone-we only got to see it later in the day when we accessed our iPad. Service at help desk was speedy and friendly. We were offered additional insurance cover but we explained we had bought upgrade with the online booking and agent did not try and sell us more (as we experienced previously with other operators)

Straightforward to use; there was a minor issue with collection instructions not being clear in booking confirmation email, but the online agent made a call on our behalf and confirmed precise details via email shortly afterwards

Although there was a queue on arrival the efficiancy of the staff and number reduced any wait considerably.

I had to wait over an hour and a half to pick up my car on Friday 2 July at the Nice airport.

Quite good and efficient. However, the car model I booked was unavailable, and the front desk suggested I rent a Mercedes A-Class for an extra 7 euros per day. I immediately declined. Eventually, I got a Peugeot 2008. Make sure to read the contract carefully because the vehicle's condition is detailed towards the bottom of the first page. The car wasn't brand new and had some minor scratches. I checked the fuel gauge and various indicator lights. Everything was fine, and overall, I am satisfied.

I booked a mini car as I have a small parking space at my apartment. The smallest they could give me was a Peugeot 308, which was far bigger than I needed and which was difficult to park.

Fine