HUNGARY CAR RENTAL REVIEWS

Like: Very kind and serviceable staff. I left my camera in the car and they returned it back to me.

Very good.

No queues

I booked an automatic car, but I was given a manual one. They told me their system showed a manual car. To change it, I needed to pay an extra 50 euros!

Like: very good car !!!!!
Dislike: GPS built in the car and the staff charges the extra GPS !!! Very on professional!

They immediately said they were going to freeze 10,000 RMB as a security deposit. Alternatively, we could buy insurance that costs 50-100 euros per day. They also mentioned that if there were damages, we would have to pay a certain amount, which made us very nervous. We frequently rent cars elsewhere and no company has ever frozen such a large amount! When picking up the car, the staff were not very clear about existing damages. Because 10,000 RMB was frozen, we inspected the car very carefully on the spot. Some damages were not even noticed by the staff. In other words, if we didn't point them out on the spot, they might blame us for them when we return the car and charge us!

There weren't many people, but the location was a bit hidden. I had to ask a policeman to find it.

Pretty fast

The staff were indifferent and extremely impatient.

Originally scheduled for 12:00, but called the front desk at 10:00. Initially, the attitude wasn’t great and they told us to call back later. However, the front desk called us back after 15 minutes to arrange pickup. When we arrived at the rental office, the process was quick with no queues and no hard sell on insurance. The service was very friendly. We got the car early and our return time was extended by one hour.

I selected the Bosnia border crossing when booking, but was told we couldn't go when picking up the car. It ruined my week's hotel bookings and completely changed the rest of the trip. I was also informed about a border crossing fee of 100 Euros. On the return, when returning the car, I asked if I could get 50 Euros back since we didn't go to Serbia. They straight up said they don't know if we went or not and refused to refund.

Like: Quick friendly service with no pressure to buy extra insurance or services Car as promised, high mileage but ran and drove perfectly 9 seater ford transit
Dislike: Just a little longer wait than expected for dropping us back to the airport

Megadrive's service was quite good.

The service in Europe is better than in the US; they have a sense of service.

The attitude was quite average, not very proactive

Service is very professional.

The car rental company's service was excellent, and all reminders were timely.

Like: Everything

I was rear-ended in Vienna. I promptly sent photos of the scene and the police accident report to the rental company's email but did not receive any response. When returning the car, the staff said everything was okay and took the police report and accident information form. However, I later received an email about a damage assessment, and the 600 EUR deposit I paid when picking up the car has not been refunded yet.

1. The location is a few kilometers from the airport. They promised a free pickup service, but I had to wait for an hour in the cold after calling them. 2. When booking, they mentioned only a certain cross-border fee with no mileage limit. However, at the store, they imposed a mileage limit of 1500 kilometers for 10 days, with high extra charges for exceeding it, and refused to communicate or negotiate. 3. After returning, they charged an unknown fee of a few tens of dollars, which I didn't contest due to the small amount. But after six months, they deducted over $500 without explanation. Despite reporting this to the rental platform, the rental company never responded, which is very frustrating.