UNITED ARAB EMIRATES CAR RENTAL REVIEWS

We booked a car for couple of week in dubai, the whole process was easy and without any issues. few people told us not to ever drive in dubai as laws are very strict etc but they are every where arnt they? just control your speed and it should be good. the car given was exactly as advertised and it was smooth runner with low mileage. we had to call the support when once when we thought it is leaking water from its coolant and response from the team was good so they sent technician straight away which turned out to be just a water from AC. over all i would recommend Hertz to every one.

great fast booking process and reliable service.

NA

NA

Thank you for your service and waiting for my points to receive

Thank you

Aircon wasn’t working and had to drive back to airport for a replacement car which was a big hassle - no apologies or recovery service of any form by Budget.

The rental caused a series of fraudulent and illegal issues. I reported the situation five or six days ago, but haven't received any effective feedback! First, I discovered that the deposit should have been a pre-authorization, but it was charged the next day (the car was still under rental). Is this a violation? Second, on the day of the rental, besides charging me the deposit and rental fee, they also asked for a prepaid toll fee. After returning home, I found out the toll charge was for another car! Is this fraud? Third, even after returning home, I received notifications of credit card charges from the car rental company in Dubai. After discussing with my bank, it was confirmed that the car rental company had fraudulently charged my credit card. I immediately contacted the rental platform requesting an investigation. However, five days after reporting the issue to the rental platform, I received another fraudulent charge from the rental company! So far, there has been no effective feedback on these issues!

So bad, they cut my money and no body answer when i call, still they not return my money

Perfect driver attitude but arrived at the desk and the guy not there, an hour later looking for him, no apology whatsoever, makes life even more difficult no customer service skills available! Worst experience at a rental front desk, when checking the car, the driver lovely guy he knew i was frustrated so he was trying to keep things calm.

All good

I will use your company all the time

Excellent

Excellent service. We got the car quickly upon arrival at the airport and started our pleasant journey right away. Fantastic! Our English isn't very good, but the staff was very patient and resolved all our issues. Great experience!

Veey nice

The best

Car was clean but didn’t washer fluid. Overall car could’ve been cleaned a bit more.. but overall service was excellent..would definitely use and recommend Hertz to others.

You pay what to see.. good competitive price. Hassle free and good promotions for new users.

Excellent

The pick up and drop off took around 30 min which is a lot

The car and service was excellent

Easy to use platform

Budget co. Is great

Easy rent a car are perfect

Counter staff was helpful.

Excellent service

Excellent service

Good

Le personnel professionnel rien à dire. Ma seule déception c'est que la voiture manque énormément de puissance. Elle avait beaucoup de mal à monter à chaque fois. En ce qui concerne la propreté le confort il y'a rien à redire