Fine car and a friendly lady at the Airlie Beach Counter

No upselling, clear explanations.

Good, easy.

The vehicle was not as booked and I doubt if there ever was. As they know you have no other option as the car was paid for you get whatever they give you. Obviously a common practice of MOST car hire companies in Australia. Don't know why you associate yourself with these businesses

We received an upgrade on the car we rented from the great counter staff. Head office staff were less easy to deal with. The car had been smoked in though. What we saved on the daily rent rate, we spent on insurance which was expensive at $35 a day, and the airport pick up incurred a number of unexpected charges that added to over $100.

Easy rent cars seemed fine.

Like: The price was FAR lower than anyone else. Pay on collect. Quick and easy pick up and drop off. Brand new car.
Dislike: I would have liked a booking number for Europecar. I couldn’t check that EasyRentCars wasn’t a scam and I was worried they weren’t going to have our booking when we turned up.