Horrible

I went to pick up the car two hours early and asked if they could adjust my booking time. They said they didn't have the car I reserved and made me wait for two hours. Eventually, they gave me a Mirage G4 instead of the Nissan Versa I had booked, claiming it's the same class, but I thought it was worse. However, the car was very new. The return service was excellent; I was a bit late, but after I explained, they backdated the return time and didn't charge any extra fees. I initially planned to return the car at a different location, but with QEEQ's help, I changed it to the original location. They also refunded the one-way fee, and QEEQ's service was great.

Quite professional

Excellent customer service, prompt. Clean almost new vehicle. They are now combined with Dollar Rent a car. One office for pick up for both agencies, although physical locations are different. it could be a little confusing.

Easy to use booking process. Price protector only gives Easy Car Rental a leg up on all competitors. One can book with confidence not only because the price is protected but also because free cancellation.

Excellent car and staff.

It would have been nice if all the extra charges were clearer up front. The total at the end was over double the advertised price.

The staff the day before of my pick up was rude, I want to pick up my car the day before paying the difference and they say that is not possible, because they didn't have cars available even when they have a big sign that said "cars available". I had to return the next day.

Very easy to book my car and excellent price.