Smoothest car hire experience ever! And brand new car. Can't fault it!

With big companies, long queues can be unbearable and some people wait over an hour for their car. Here, both pickup and drop-off were fast.

Loved the Atlas VW. Cruise control was the best thing, the sensor slows the car when another vehicle in front, at the distance you set, and gets back to your set speed on its own. This really helped our long 40 hr trip. The car is not to big, not too small and easy to manage on the freeway and parking. This is a good car for everyday use.

Booking was so easy.

I would have rather rented at Thrifty, you put me at Fox, there were hidden fees and crappy cars with more hidden cleaning fees after I got in the car. I will never rent at Fox again!

I have no problem with you, at a platform, I have used you before with Thrifty, and all was well.

They charged me a higher rate than I agreed to through easyrentcars. When I showed them my prenegotiated rate, they said they would only match it if I could show them a daily rate in my confirmation, which it did not have. It only had a total rate. When I got the car, I noticed that they had not cleaned out snacks left by the previous renters. Finally, after driving off the lot, I noticed damage to the underside of the passenger rear view mirror, which was covered with electrical tape, which blended in well with the car’s black paint. I told Thrifty about this damage, but they wouldn’t tell me if it was pre-existing damage they knew about, or if I needed to do anything to document it. Now I’m worried they will try to charge me for it.

Your service worked great, except for Thrifty changing their price on me at the counter.

Like: After a day of tedious travel delays, rude and indifferent airline employees, and other impatient travelers, Thrifty ended my long day by treating me like a valued customer. My delays put me in my destination after closing time; the main call center contacted the counter to let them know to wait for me. I didn't make it home in time, but thanks to Thrifty, I made it home.