Excellent, especially when compared with my last NYC rental.

The rental company was pretty good. I arrived quite late but there were still several counters open and the paperwork was done really fast. The only thing is you have to go to the parking lot and pick a car yourself.

Average

The service was quite good.

On arrival the member of staff was pushy trying to sell full insurance package even though I presented him with my own full cover. His conduct changed when I replied no thank you to his offer as well as to his offer of upgrading size of vehicle. We explained we only had 4 cabin cases and NO other luggage but when I paid the required deposit his response was "Just so you know the car you've got wont be big enough so good luck with that"! As suspected, the vehicle we chose was more than big enough.

I had to inflate all the tires as the tire warning light came on only 27psi in all tires,inflated to 35psi,and low oil light came on,on my second to last day,I would have thought all this would have been checked before pickup

Very good