Excellent, especially when compared with my last NYC rental.

Good service nice behavior staff

Nice app

The seat was extremely comfortable

Difficult to find the Thrifty office inside the building as we had little direction.

Easy to use booking platform

The pickup staff was a little off but by no means rude. The car was in decent condition, they let you choose which car in your paid class so I ended up choosing the one with less dents. Only needed the car for 2 days so there wasn't too much time for any error. The tire pressure light came on on the drive back to the airport but it was probably a slow leak that they can fill and forget about for the next customer. For the price it was acceptable. The staff there for the drop off in the early morning was very friendly. Overall would rent again for a short period of time. If I were booking for longer than 3 days I would probably book with another company.

Like: Great 4-door Jeep Wrangler Sport with less the 5000 miles.
Dislike: As efficient as they were, the wait was pretty unbearable. They did pass out water bottles however, which was a plus, but poor AC and tons of people waiting made for a less-than-stellar experience.