Car and staff great... office and facilities poor

Upon arrival to collect the vehicle on December 5, I faced a delay of approximately 35 minutes. This was due to the unavailability of a suitable vehicle, despite making a reservation well in advance. The first vehicle I was given had an expired vehicle registration. I only discovered this when told by the SCDMV. Exchanging to a legal vehicle required me to take unpaid time off work, which hasn't been compensated. More than 6 other vehicles also had expired registrations. To top it off, I was then charged (and subsequently refunded after complaining) because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative.

QeeQ helped push through the fuel charge refund, thank you.

Overall service was fairly standard and satisfactory, but the pickup process took too long, with a two-hour wait.

the guy on the front disk "Raymond" was rude didnt even replay on how he was doing when I asked him car was dirty from pass trip and low on gas I went back to him but he was busy with others and i didnt wait

loved the process and the price

I paid in full on the rental website, but when I arrived at the store, I upgraded the car group and they asked me to pay in full again.

Budget tried very much to convince me to buy extra insurance 60 dollars per day of rental even though I have insurance protection bought in uk

Excellent company Easy to book with Best prices